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Bill Brown Ford Inc

Livonia, MI

4.9
450 Reviews
Located in Livonia, MI, Bill Brown Ford is the #1 Volume Ford Dealer in the World for 2 consecutive years 2021-2022. The Brown Family has been serving our community and its automotive needs since 1914. Our Michigan Ford dealership excels at meeting the needs and exceeding the expectations of our customers. With a commitment to adding value to our community, we've developed a long-standing reputation in Livonia and the surrounding areas for extraordinary service and care that you can always count on. From the minute you walk through our doors, our personable and highly professional sales team at Bill Brown Ford is here to assist you in any way possible. You can expect honest, upfront pricing, with no hidden costs while choosing from the area's largest inventory of new & pre-owned inventory. From minor repairs or general maintenance, to major repairs and collision work, you can count on our highly trained staff to repair your car the right way. Everything we do is about you, our customer for life. Visit us today and experience the difference, once you do you'll know where you belong. We Take Care of the Automotive Needs of Ford Drivers throughout Livonia, Farmington, Redford and Westland We here at Bill Brown Ford have made it our mission to provide a first class car-shopping experience to our valued customers throughout Livonia, Farmington, Redford and Westland. With our vast selection of new and used cars, you'll have the chance to browse our current inventory in a comfortable, stress-free shopping environment. Visit us to take a test drive, learn more about financing or service your car and we can assure that you'll always be well taken care of! If you place value on safety, dependability and comfort, then we have the perfect new Ford model. Take a test drive in a Ford Escape, Fusion, F-150, Explorer or Edge and prepare tof all in love with its sporty style, confident performance and modern, tech-focused cabin. That way, you'll enjoy every moment and mile on the road! It's no problem if you don't see a new car that fits into your budget. We're also stocked with a broad array of Certified Pre-Owned Ford models and used cars. At such affordable pricing, you'll save money on a pre-owned car without sacrificing style, capability or comfort! Now, we know auto financing is often a confusing process but that won't be an issue when you buy or lease from us! Our auto finance team will make it easy for you to secure a fair market price on your next car. Leave the details to us and you'll be driving a top-quality new car without exceeding your budget! You'll also want to take advantage of our Service and Parts Centers to keep your car in top condition for countless miles of daily driving. Our Ford experts know everything about your vehicle and we'll employ their expertise to provide the best possible care for your sedan, crossover or SUV! At Bill Brown Ford, our goal is to make the process of buying and maintaining your car as smooth and efficient as possible. Our expert team of professionals will be happy to answer any questions you may have and get you set-up for a test drive. If you're ready to do business with the best, then follow step-by-step directions to our convenient location in Livonia to get the ball rolling today!
Contact Dealership

32222 Plymouth Road

Livonia, MI

48150

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Showing 450 reviews

July 10, 2026

Incredible professionalism from start to finish, including the after care. Thom was quite simply fantastic! Probably the best dealer experience I’ve ever had. More

by CH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thom Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelly from Service team.
Jul 10, 2026 -

Bill Brown Ford Inc responded

What a pleasure to hear our team delivered professional service on your Ford Explorer from start to finish. Thom is delighted his support and after-care made a difference. Thank you for calling this your best dealer experience.

July 08, 2026

The dealership had more stock than others in the area and were able to match all my requirements for a new vehicle. My sales person was excellent. I’ve never had the pickup of a new vehicle go so smoothly. More

by marion
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Wright
Jul 08, 2026 -

Bill Brown Ford Inc responded

It’s wonderful to know our broad inventory met your requirements and that the pickup of your new Ford Escape PHEV was so smooth. Thank you for highlighting your salesperson’s excellent assistance. Enjoy every drive.

July 08, 2026

A good sales team and good selection of models particularly of the model that I wanted with the features that I was looking for. Not rushed through the test drives or purchasing process. More

by Dot45
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thom Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2026 -

Bill Brown Ford Inc responded

We’re delighted our sales team helped you find the Ford Explorer with the exact features you wanted, and that the test drive and purchase process felt unhurried. Thank you for choosing Ford, and we look forward to assisting you again.

July 06, 2026

Bill Brown Ford is a very good dealership with consistent customer relations. They are very willing to work with their customers. I have been satisfied with my experiences in the past 8 years. More

by SheldonB
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris McPeek
Jul 07, 2026 -

Bill Brown Ford Inc responded

It’s great to hear that our team’s collaborative approach and responsiveness have met your expectations for the past eight years. Thank you for choosing a new Ford Escape. We value your loyalty and look forward to serving you again.

July 06, 2026

They treat you like family,the person that waited on me was very kind and friendly he was not .stuck up.he laugh and joke and still got the job done More

by beverly.clay1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chuck Fay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2026 -

Bill Brown Ford Inc responded

Thanks for sharing how Chuck treated you like family while picking up your used Ford Edge. We’re glad his friendly, down to earth approach and efficiency stood out. Enjoy every drive in your Edge.

July 02, 2026

They respect you, help you with many options, and guide you through everything with patience and efficiency. More

by leklulguri
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Buchan, Donna
Jul 02, 2026 -

Bill Brown Ford Inc responded

We’re delighted our team showed you respect and offered a range of options. It’s wonderful to know they guided you through each step with patience and efficiency. Thank you for sharing your feedback.

July 02, 2026

Best dealership in lower Michigan they work with your needs and payments i absolutely love my salesman Scott Daughtry More

by jdesimo2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Daugherty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2026 -

Bill Brown Ford Inc responded

It’s wonderful to hear you felt supported throughout the process of securing your new Ford E150. Scott is glad he could find a payment plan that fits your needs. We appreciate your trust and look forward to helping you again.

July 01, 2026

Caring, honest, trustworthy and fair. Took the time to understand what I was looking for. More

by DM
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Guilbault
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2026 -

Bill Brown Ford Inc responded

It’s wonderful to know our team took the time to listen and made you feel supported throughout your Ford Escape purchase. Thank you for sharing your experience, and please let us know if there’s ever anything else we can do.

July 01, 2026

Our salesman, Chris Miller, looks out for his clients, finding them the best deal that matches their needs and wants in a Ford vehicle. More

by mike.kelly5
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2026 -

Bill Brown Ford Inc responded

Thank you for sharing your experience. We’re glad Chris helped match you with the perfect Ford Explorer. Please reach out if there’s anything else we can assist with as you enjoy your new vehicle.

July 01, 2026

Bought from out of state. Transaction was smooth and painless thanks to Matt! Thanks again for making this happen More

by akingsmore
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Matthew Guilbault
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2026 -

Bill Brown Ford Inc responded

We’re glad Matthew could make your out-of-state purchase smooth and painless. Enjoy hitting the road in your Ford. Thank you for choosing us.