Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Bill Brown Ford Inc
Livonia, MI
504 Reviews
Located in Livonia, MI, Bill Brown Ford is the #1 Volume Ford Dealer in the World for 2 consecutive years 2021-2022. The Brown Family has been serving our community and its automotive needs since 1914. Our Michigan Ford dealership excels at meeting the needs and exceeding the expectations of our customers.
With a commitment to adding value to our community, we've developed a long-standing reputation in Livonia and the surrounding areas for extraordinary service and care that you can always count on. From the minute you walk through our doors, our personable and highly professional sales team at Bill Brown Ford is here to assist you in any way possible. You can expect honest, upfront pricing, with no hidden costs while choosing from the area's largest inventory of new & pre-owned inventory.
From minor repairs or general maintenance, to major repairs and collision work, you can count on our highly trained staff to repair your car the right way. Everything we do is about you, our customer for life. Visit us today and experience the difference, once you do you'll know where you belong.
We Take Care of the Automotive Needs of Ford Drivers throughout Livonia, Farmington, Redford and Westland
We here at Bill Brown Ford have made it our mission to provide a first class car-shopping experience to our valued customers throughout Livonia, Farmington, Redford and Westland. With our vast selection of new and used cars, you'll have the chance to browse our current inventory in a comfortable, stress-free shopping environment. Visit us to take a test drive, learn more about financing or service your car and we can assure that you'll always be well taken care of!
If you place value on safety, dependability and comfort, then we have the perfect new Ford model. Take a test drive in a Ford Escape, Fusion, F-150, Explorer or Edge and prepare tof all in love with its sporty style, confident performance and modern, tech-focused cabin. That way, you'll enjoy every moment and mile on the road!
It's no problem if you don't see a new car that fits into your budget. We're also stocked with a broad array of Certified Pre-Owned Ford models and used cars. At such affordable pricing, you'll save money on a pre-owned car without sacrificing style, capability or comfort!
Now, we know auto financing is often a confusing process but that won't be an issue when you buy or lease from us! Our auto finance team will make it easy for you to secure a fair market price on your next car. Leave the details to us and you'll be driving a top-quality new car without exceeding your budget!
You'll also want to take advantage of our Service and Parts Centers to keep your car in top condition for countless miles of daily driving. Our Ford experts know everything about your vehicle and we'll employ their expertise to provide the best possible care for your sedan, crossover or SUV!
At Bill Brown Ford, our goal is to make the process of buying and maintaining your car as smooth and efficient as possible. Our expert team of professionals will be happy to answer any questions you may have and get you set-up for a test drive. If you're ready to do business with the best, then follow step-by-step directions to our convenient location in Livonia to get the ball rolling today!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 504 reviews
October 01, 2026
There was a vehicle I wanted bad. The vehicle was not an easy find especially which one and all options I wanted. Levell found what I wanted the finance team was fast and by the next The vehicle was not an easy find especially which one and all options I wanted. Levell found what I wanted the finance team was fast and by the next day I had that hard to find car I wanted. This is my second car from Bill Brown and Levell was my salesman for the second time. Others also helped in aiding me on tech , they are all amazing there. More
by Ttaylor44
Employees Worked With
September 30, 2026
Every person in that dealership was very nice. Lot of truck and car there to check out. Lot of truck and car there to check out. More
by Kathy
Employees Worked With
September 29, 2026
Excellent service from my salesperson Marty Pearson. Professional, takes his time and goes over everything from contract to showing/knowing your new vehicle. Everyone I have come in contact with has bee Professional, takes his time and goes over everything from contract to showing/knowing your new vehicle. Everyone I have come in contact with has been kind and professional. More
by mouth9470
Employees Worked With
September 28, 2026
Bill Brown dealership is always easy to deal with. They make it a pleasant experience to lease a car. They make it a pleasant experience to lease a car. More
by Keglinton
Employees Worked With
September 25, 2026
Had a problem with new car on first day. Salesman Keith Jewell went to bat for me and got a replacement car Salesman Keith Jewell went to bat for me and got a replacement car More
by Dventi1
Employees Worked With
September 25, 2026
The service is awesome at Bill Brown Ford Steve Robin is great to work with I highly recommend him. great to work with I highly recommend him. More
by Lisalawson64
Employees Worked With
September 25, 2026
Chris miller always goes the distance for his Customers have been dealing with him for 25 years. Recommended. have been dealing with him for 25 years. Recommended. More
by cshawker
Employees Worked With
September 24, 2026
Chuck was friendly, efficient, and super helpful. He even set up the Ford app on my vehicle and synced my phone to it He made the process of buying a used car easy. Got a great deal on a low mileage He even set up the Ford app on my vehicle and synced my phone to it He made the process of buying a used car easy. Got a great deal on a low mileage 2024 Ford Edge in excellent condition. The manager handling the final sales details was also friendly and efficient. Everyone made us feel valued and appreciated and no one pressured us to purchase add-ons. I highly recommend Bill Brown Ford for your next vehicle. More
by lorsborn2
Employees Worked With
September 21, 2026
Marrhewwas great to work with,no pressure and very patient. Efficient and quick, we went to another dealer and it was so different they tried to pressure us from the start. Thank you Matthew my husban patient. Efficient and quick, we went to another dealer and it was so different they tried to pressure us from the start. Thank you Matthew my husband loves his Bronco ! More
by Darlene
Employees Worked With
