Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Bill Brown Ford Inc
Livonia, MI
504 Reviews
Located in Livonia, MI, Bill Brown Ford is the #1 Volume Ford Dealer in the World for 2 consecutive years 2021-2022. The Brown Family has been serving our community and its automotive needs since 1914. Our Michigan Ford dealership excels at meeting the needs and exceeding the expectations of our customers.
With a commitment to adding value to our community, we've developed a long-standing reputation in Livonia and the surrounding areas for extraordinary service and care that you can always count on. From the minute you walk through our doors, our personable and highly professional sales team at Bill Brown Ford is here to assist you in any way possible. You can expect honest, upfront pricing, with no hidden costs while choosing from the area's largest inventory of new & pre-owned inventory.
From minor repairs or general maintenance, to major repairs and collision work, you can count on our highly trained staff to repair your car the right way. Everything we do is about you, our customer for life. Visit us today and experience the difference, once you do you'll know where you belong.
We Take Care of the Automotive Needs of Ford Drivers throughout Livonia, Farmington, Redford and Westland
We here at Bill Brown Ford have made it our mission to provide a first class car-shopping experience to our valued customers throughout Livonia, Farmington, Redford and Westland. With our vast selection of new and used cars, you'll have the chance to browse our current inventory in a comfortable, stress-free shopping environment. Visit us to take a test drive, learn more about financing or service your car and we can assure that you'll always be well taken care of!
If you place value on safety, dependability and comfort, then we have the perfect new Ford model. Take a test drive in a Ford Escape, Fusion, F-150, Explorer or Edge and prepare tof all in love with its sporty style, confident performance and modern, tech-focused cabin. That way, you'll enjoy every moment and mile on the road!
It's no problem if you don't see a new car that fits into your budget. We're also stocked with a broad array of Certified Pre-Owned Ford models and used cars. At such affordable pricing, you'll save money on a pre-owned car without sacrificing style, capability or comfort!
Now, we know auto financing is often a confusing process but that won't be an issue when you buy or lease from us! Our auto finance team will make it easy for you to secure a fair market price on your next car. Leave the details to us and you'll be driving a top-quality new car without exceeding your budget!
You'll also want to take advantage of our Service and Parts Centers to keep your car in top condition for countless miles of daily driving. Our Ford experts know everything about your vehicle and we'll employ their expertise to provide the best possible care for your sedan, crossover or SUV!
At Bill Brown Ford, our goal is to make the process of buying and maintaining your car as smooth and efficient as possible. Our expert team of professionals will be happy to answer any questions you may have and get you set-up for a test drive. If you're ready to do business with the best, then follow step-by-step directions to our convenient location in Livonia to get the ball rolling today!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 504 reviews
October 13, 2026
Simple and quick process to buy my lease. I was in and out in less than 15 minutes I was in and out in less than 15 minutes More
by bobjentz00
Employees Worked With
October 11, 2026
A+++++ Thom Howard provided the best new car sales experience I ever had. Absolutely fantastic. experience I ever had. Absolutely fantastic. More
by jay.g.garcia
Employees Worked With
October 10, 2026
Had a great experience with the salesperson Chris Miller. He found me a F150 with the specific package options that I was looking for. The transaction was very smooth and I love the truck. I’ve purchased a f He found me a F150 with the specific package options that I was looking for. The transaction was very smooth and I love the truck. I’ve purchased a few vehicles from them back in the early 2000’s and am glad to be back. I’d highly recommend working with Bill Brown Ford. More
by Pnicholl28
Employees Worked With
October 09, 2026
Fulfilled everything they said. Plus gave me options on product. Marty Pearson did right for me. Plus gave me options on product. Marty Pearson did right for me. More
by Jdl
Employees Worked With
October 04, 2026
Everyone is so pleasant and accommodating to work with. Always a smile on everyone’s face. Always a smile on everyone’s face. More
by James
Employees Worked With
October 03, 2026
I’ve been releasing cars from Bill Brown Ford since the mid 70s. I have dealt with Laurie Knutson the entire time. The experience has been without problems. It has been a pleasant experience and I’ve never mid 70s. I have dealt with Laurie Knutson the entire time. The experience has been without problems. It has been a pleasant experience and I’ve never had an issue at Laurie always went out of her way to handle. I have sent friends and family and they seem to be satisfied also. More
by Tpgraney
Employees Worked With
October 01, 2026
They are very helpful and pleasant. I have been with them for a long time. I have been with them for a long time. More
by Jackie
Employees Worked With
