Bill Alexander Ford Lincoln Mercury

I bought a 2001 Lincoln LS which has been serviced here exclusively for at least the last 10 years. This included oil changes, ongoing repairs like tires, battery etc. They also performed the 100K servic exclusively for at least the last 10 years. This included oil changes, ongoing repairs like tires, battery etc. They also performed the 100K service. They had to replace the engine due to failure to secure the oil drain plug. I bought the car knowing it had some issues with the front end. They replaced most of the steering components including the struts. They didn't replace the mounts and I am having that done today at a different shop. The service was horrible. They took two weeks to fix the car (I paid for a rental). They said they ordered parts and got the wrong ones, a lift was broken and they couldn't fit me in, blah blah blah. The service rep tried to explain it away but was hard to reach and sometimes would not return a call. I would like to never go to this place again, but I still have miles left on the engine warranty so I still get oil changes there. It really hurts to even give these guys even a one star rating. More

Manny is the best! Second truck I've bought at this dealership and love the experience every time. Second truck I've bought at this dealership and love the experience every time. More

I walked in dealer ship and was asked what I needed. I said I would like to look at New diesel trucks... that was all it took, I said I would like to look at New diesel trucks... that was all it took, More

We were very happy with the service, the courteous office staff, and the followup after the sale. Would definitely recommend buying a vehicle here. staff, and the followup after the sale. Would definitely recommend buying a vehicle here. More

Excellent service this the second time I buy a truck in this location. I wish they had more inventory. this location. I wish they had more inventory. More

In order to battle all the production issues, Ev was on top of my order daily to insure they were able to diliver! top of my order daily to insure they were able to diliver! More

We were looking to downsize from a 1 ton to something that was comfortable and could tow a small trailer. We went to several dealerships, but Alexander Ford was by far the best! Julio Armenta was so eas that was comfortable and could tow a small trailer. We went to several dealerships, but Alexander Ford was by far the best! Julio Armenta was so easy to work with. We were back and forth from the dealership for several days trying to decide, there was no ‘heavy pressure’ from him; he answered all our questions and let us test drive all the models we were interested in. We ended up with a Ford Explorer, and are very happy with it. Another shout out to Dan Blanco, we had a service apportionment for an upholstery/paint treatment and it was going to be a few hours. He lent us his PRIVATE vehicle so we could go to breakfast and run an errand. To me that’s over and above service! Very happy with Alexander Ford, and if we ever need another vehicle we will definitely come back. More

Rang Payne is the man get rid of him youll lose me as well he does what he says xxxx do and I beleive he is a streigh shooter well he does what he says xxxx do and I beleive he is a streigh shooter More

Bought Two trucks. Great Dealership, Correct Pricing, Finance was quick, and the deal was easy. Great Dealership, Correct Pricing, Finance was quick, and the deal was easy. More