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Big Star Buick GMC
Baytown, TX
836 Reviews
We are Big Star Buick GMC. You might expect a car company’s top priority to be cars, but not at Big Star Buick GMC. To us, people are number one (though cars are still a close second). That’s why our favorite three words are We Hear You. They say so much without us having to say much at all. When we listen to our customers and put their needs first, quality vehicle selection, fair prices, reliable service, and a welcoming environment are all a given.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 836 reviews
July 16, 2014
Thomas gave us a great, no pressure, deal when we pulled up, Mr. Mc Kinney greeted us at the door, he was nice and patient with us and gave us options. He was an outstanding salesman any custo when we pulled up, Mr. Mc Kinney greeted us at the door, he was nice and patient with us and gave us options. He was an outstanding salesman any customer would be pleased to have him, great job Thomas More
by rsmcnelty
Employees Worked With
Thomas McKinney
August 18, 2012
I am very happy with my new GMC and am very grateful to Geraldo Cortez (salesman) and Cheryl Bebee for all of their attention and help. Their service was excellent. Geraldo Cortez (salesman) and Cheryl Bebee for all of their attention and help. Their service was excellent. More
by agarcia565656
Employees Worked With
Geraldo and Cheryl
June 20, 2012
I came in to buy a new car, and had several options to choose from. With the help of barry i had a nice and smooth transaction. No rude salesman like other places ive been to. He is a awesome guy. I would choose from. With the help of barry i had a nice and smooth transaction. No rude salesman like other places ive been to. He is a awesome guy. I would recommend him to anyone. And you cant forget about the nice receptionist lucy. She greeted me with a nice warm greeting and guided me on my way. She even brought me some nice cold water. Overall baytown gmc is a hell of a team! Ill be back again More
by Cgrav25
Employees Worked With
Barry stephens, lucy
November 30, 2011
Barry gave us a great, no pressure, deal. He was very professional and actually listened to us. He is the first salesman ever that helped us buy our car, not sold us his car. I recommend him to ALL my professional and actually listened to us. He is the first salesman ever that helped us buy our car, not sold us his car. I recommend him to ALL my friends. Ask him about the movie he was in. It was a black western movie. It's a great story. More
by Jimmy Scott
Employees Worked With
Barry Stephens
November 23, 2011
I was very impressed with the attention to detail and all of our needs . We came in and were looking for Buick regal and Robert truely went the extra mile to help us. I would recommend Baytown Buick Gmc of our needs . We came in and were looking for Buick regal and Robert truely went the extra mile to help us. I would recommend Baytown Buick Gmc More
by city411
Employees Worked With
Robert Randazzo
November 17, 2011
they have great pricing and helped in find the vehicle we wanted even though they had to search other lots to find what exactly what we wanted. They didnt try to make me settle for something I didnt want. wanted even though they had to search other lots to find what exactly what we wanted. They didnt try to make me settle for something I didnt want. More
by crysv12
Employees Worked With
m.zavala
