Bical Chevrolet

Service Dept - poor customer service and fraud I've had 2 oil changes. Oil change took 4 hours. Service Adv 598 billed me even though oil change was covered under my warranty. I've had 2 oil changes. Oil change took 4 hours. Service Adv 598 billed me even though oil change was covered under my warranty. More

Thank you, thank you, thank you I walked in there unsure of what I wanted but under the gun because my lease was up on my Toyota. (I walked out of their dealership very frustrated af I walked in there unsure of what I wanted but under the gun because my lease was up on my Toyota. (I walked out of their dealership very frustrated after having wasted over 3 hours) At Chevy, my salesman was professional while still being personable, courteous, knowledgeable, informative, and patient. He answered all my questions honestly, intelligently and with integrity. He made me feel comfortable with him and with my purchase. I hate car shopping but I had such a great experience there. Thank you so much Freddy Bosco!!! I highly recommend Freddy any day of the week. When it came time for the financials, Anthony Vecchione is also highly recommended. There will always be back and forth with the final numbers but he made me feel comfortable and got me within a few dollars of my goal. Thank you to you too Anthony! More

Unhelpful and dismissive We drove to the Bical dealership when we got a bad drive from another driver and our horn failed to work and was inoperable thereafter. at the service We drove to the Bical dealership when we got a bad drive from another driver and our horn failed to work and was inoperable thereafter. at the service office we stood up waiting to be acknowledged and no one asked what we needed. A worker we initially spoke to appeared and showed us to the receptionist who was on the phone. She offered us the first appt 15 days later and when ask if there was any earlier date due to the hazard of driving without a working horn; she said no and looked away while we tried to explain away how nervous we felt about not having the use of the horn for this long. CHEVY BIVAL lacks service friendly staff and obviously can't be bothered with going the extra mile for customers who didn't purchase their car from this dealership earlier date due to the hazard of driving without a working horn; she said no and looked away while we tried to explain away how nervous we felt about not having the use of the horn for this long. CHEVY BIVAL lacks service friendly staff and obviously can't be bothered with going the extra mile for customers who didn't purchase their car from this dealership. More

Thank you Nick Classi I have been doing my research to get a new vehicle and have visited a few dealerships along the way. None made me feel more confident than Bical Chevr I have been doing my research to get a new vehicle and have visited a few dealerships along the way. None made me feel more confident than Bical Chevrolet. I had the pleasure of having Nick Classi. He was professional, upfront and ever so helpful from beginning to end. He knew the vehicles throughly and continued to provide excellent customer service even after the purchase was complete. I would definitely recommend him to anyone who asks. More

Service after purchase Would not offer any help on fixing the problem with my used car purchase after just one week of driving. No customer service or advice on how to fix p Would not offer any help on fixing the problem with my used car purchase after just one week of driving. No customer service or advice on how to fix problem. Soon will be looking to buy a new or used caddy but would not consider going back to this dealership. More

Kristen Conte Made our Experience Outstanding! Just wanted to leave a review as we leased a new Equinox last week and had a wonderful experience. Kristen Conte was outstanding - knowledgeable, hon Just wanted to leave a review as we leased a new Equinox last week and had a wonderful experience. Kristen Conte was outstanding - knowledgeable, honest, friendly and funny. She showed us around the dealership and kept checking in on us to let us know how our paperwork was going. She also sat in the car with us and went over all of the features before we took off. Dawn in the Finance office was also very friendly and knowledgeable. We were coming from Honda and were dissatisfied with them; Thanks to Kristen and Dawn we had a wonderful experience! More

FAST, EASY AND PROFESSIONAL Great experience from beginning to end. Everyone was great from my salesperson Alex Flit to the manger Diana. We'll run dealership! highly recommend. Great experience from beginning to end. Everyone was great from my salesperson Alex Flit to the manger Diana. We'll run dealership! highly recommend. Chris More

great salesperson freddy bosco Amazing customer service!!!!!!!! There salesperson Freddy Bosco was very professional, Patient, also very friendly. Made my experience very pleasant. Amazing customer service!!!!!!!! There salesperson Freddy Bosco was very professional, Patient, also very friendly. Made my experience very pleasant. Def would go back to him for next car, and refer him to anyone i know looking for a car. Definitely a pleasure to have meet him and bought a car from him. More

had the best experience buying a car from freddy bosco First time I ever went to a dealership and had the best experienece with freddy bosco very friendly nice and helpful. Would def go back for my next ca First time I ever went to a dealership and had the best experienece with freddy bosco very friendly nice and helpful. Would def go back for my next car, and refer family and friends to sales person freddy bosco. More