Bical Chevrolet

Bad Experience I set out on a mission to help my neighbor to lease a car because him and his wife are elderly and they had never leased or bought a new car before an I set out on a mission to help my neighbor to lease a car because him and his wife are elderly and they had never leased or bought a new car before and were afraid of being taken advantage of. I told Johnny from Chevrolet exactly which car we wanted down to the model and the features it had to have- $279/month by phone he negotiated to get us to show up in person at this dealership with the understanding that we would be doing a trade and expected to negotiate the price down further to around $250 a month based on our trade and my Neighbor worked for board of ed and they had some other incentive programs (current Chevrolet owner loyalty). In person we negotiated with Ron (manager from Chevrolet) for the trade and put the trade towards the lease deal and Ron went as low as $252/month for 39 months. My neighbor filled out the purchase paperwork and they promised us the car 11:00 yesterday. When my neighbors showed up to pick up the car, both Johnny and Ron were not there. About a half hour later, my neighbor calls my cell and says "ron is here and he says we need to pay a little more money because he made a mistake." I said absolutely not don't do anything I'll be right there. End Result- Ron and the finance lady said they made a mistake and that they could not go lower than $289/month. That is $10 more a month than the original promised deal that got us to go to this place instead of Brooklyn. And that was not including the $500 they gave us for our trade. They had to put the license plates back on my neighbors car he was trading in and my neighbor had to cancel the insurance he bought for the new car he was promised. Ron promised us and put in writing $252/month for 39 months which would be approx $9828 for 39 months and then when my neighbor was supposed to be picking up their brand new car they told him instead he would have to pay $289/month which totals approx $11,271. They tried to get $1500 more!!!!! at the time where they were supposed to give him possession of the car. It seems to me that you don't have a deal with these people until after you drive the car off the actual lot. My neighbors told me they would have been very upset but they would have done what they told them to do and paid It if I didn't show up to help them. I recommend you all do the same for your family and friends, look out for your loved ones and DO NOT TRUST these people. More

My new car Bical was great and our salesman Charlie was awesome lot of knowledge and experience shows the new building is awesome the prices are excellent thanks Bical was great and our salesman Charlie was awesome lot of knowledge and experience shows the new building is awesome the prices are excellent thanks More

Long wait time for headlight bulb replacement I have a 2014 Chevy Equinox and visited this location on Monday 02 /19/18 for service to replace headlight bulb. Now the other side is out 02/26/18. I have a 2014 Chevy Equinox and visited this location on Monday 02 /19/18 for service to replace headlight bulb. Now the other side is out 02/26/18. Funny how they make suggestions about other service you may need. But failed to mention changing the bulb on other side. I called and spoke with Mike and was told that if I had changed both on same day I would have been charged $169.39 × 2 because they would have to go on other side. More

Leased a new car This is by far the worst auto dealership I’ve ever dealt with! They are unprofessional, rude, impolite and barely do anything all day. The rudest was This is by far the worst auto dealership I’ve ever dealt with! They are unprofessional, rude, impolite and barely do anything all day. The rudest was Johan. After he promised to take care of paperwork for us he went back on his word and even hung up in my face! They are liars! Don’t do business here it’s horrible! More

sales please run, do not walk leave this dealership. sales, finance and the general manager are all unprofessional. go to another Chevy dealer leave this on please run, do not walk leave this dealership. sales, finance and the general manager are all unprofessional. go to another Chevy dealer leave this one! More