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Bical Auto Mall

Brooklyn, NY

4.7
843 Reviews
Welcome to Bical Auto Mall where providing the highest level of customer satisfaction is our primary goal. We provide one-stop shopping for new, Chevrolet-Buick-GMC and Cadillac models in our new, 200,000 square foot facility just seconds from the Belt Parkway, Exit 11N. Over 600 vehicles are stored indoors for easy viewing in all weather conditions. We carry a full line of Certified Pre-Owned models as well as all brand pre-owned vehicles. Please visit and see why we earned top honors for customer satisfaction with DealerRater.
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2859 Flatbush Avenue

Brooklyn, NY

11234

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Showing 843 reviews

December 21, 2017

Outstanding Service team. Upon the second attempt to rectify an issue relating to a shudder in the engine bay,Marilyn called me to say that the manager Anthony drove the truck More

by Ricardo Nelson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony and Marilyn
December 19, 2017

Amazing service Best customer servic Best collection off cars Best prices Best place to buy cars I am remanded this dealership to everyone Best best best No More

by Toledolighting@verizon.net
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Albanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2018 -

Bical Auto Mall responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Best, The Kristal Auto Mall Team

December 11, 2017

Simply the best! Both my husband and I came to Kristal for our cars. The service is professional and friendly. The staff and salespeople are knowledgeable and reliable More

by Shelly Ro
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Courtney, Jason and "Smitty"
Feb 13, 2018 -

Bical Auto Mall responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Best, The Kristal Auto Mall Team

December 09, 2017

always leave with a bigger smile Everyone is so pleasant and welcoming- this would be our second lease with Our sales agent -Dave is so pleasant and knowledgeable of all cars and work More

by odiesmom19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil Spoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave George, Anthony Arcieri
December 08, 2017

Everyone is very professional My review is that my salesperson Andre was very professional he was kind nice and I like how he keep me up to date with the processing of my paperwork More

by Slim 56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrei Mckenzie
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 08, 2017

Good place to get a car I have always had a good experience with charlie at Krystal auto mall. I just wished they could lean a little more towards getting their food customer More

by Websterc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Albanese
4.0
This rating includes all reviews, with more weight given to recent reviews.
December 06, 2017

Turned in old lease got new one easy process. Happy with it Turned in our leased Traverse for a lease on an Equinox. SaLesman Charlie Albanese was a very helpful I n this transition. Did everything efficiently More

by Tinkerbell1762
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Albanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 04, 2017

Fabulous Staff I have been driving my new Chevy Trax almost non stop since I bought it Saturday. The salesman Charlie and finance man Dan were exceptional. I had d More

by Zebra21
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Albanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Maisonet, Finance Director
November 30, 2017

I'm very happy with my new GMC Acadia My experience at Kristal Auto Mall was excellent. They'll be moving to another location soon. Dave George was extremely easy to work with. He helped More

by ftrgomez
Recommend Dealer
Yes
Employees Worked With
Dave George
November 29, 2017

Outstanding In all my prior dealings with other dealerships I have never had as GREAT of an experience as I did with dealing with salesman. Aces....... More

by Steve
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Ricketts
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