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Bertera Nissan

Auburn, MA

4.5
1,430 Reviews
We have a skilled and knowledgeable sales staff with many years of experience satisfying our customers' needs. Located in Auburn, Massachusetts, the staff at Bertera Nissan will help you find the Nissan vehicle you want. At Bertera Nissan we offer a searchable online inventory of New Nissan cars in Auburn, along with well-maintained used cars by todays' top manufacturers. Come on in and take a test drive! Our sales staff will help you find that new Nissan or quality used car that you have been searching for. For years, the financial staff at Bertera Nissan has offered expert advice for those seeking an affordable Nissan car loan or lease. Our service doesn't just stop there. Auburn customers can come in and take advantage of our knowledgeable Nissan car repair technicians and a fully-stocked inventory of Nissan auto parts. Whether you are looking for a Nissan, or a pre-owned car or truck, Bertera Nissan is here to help. If you don't see what you are looking for, click on CarFinder and simply fill out the form. We will let you know when vehicles arrive that match your search! If you would rather discuss your options with our friendly sales staff, click on Directions for interactive driving directions. We are conveniently located at 569 Oxford St. South. You can also reach Bertera Nissan any time by filling out our contact form or calling us. The entire staff at Bertera Nissan looks forward to serving you!
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569 Oxford St S

Auburn, MA

01501

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Showing 1,430 reviews

January 26, 2022

After having stopped at other dealers nearby and either they weren't open or seemed like they didn't even ty to sell me a car I landed at bertera nissan. Anthony was amazing and made sure I was well inform More

by JMURRAY9805
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Shaw
Jan 28, 2022 -

Bertera Nissan responded

Jmurray9805, thank you for your kind review; we are happy to pass along your comments to the team here at Bertera Nissan, Inc.!

January 26, 2022

Sean was awesome! Took care of my issues very professionally. I was in great hands. I highly recommend Bertera Service and especially, Sean. More

by KILLIAN1212
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Gillette
Jan 28, 2022 -

Bertera Nissan responded

Killian1212, thank you for your kind review; we are happy to pass along your comments to the team here at Bertera Nissan, Inc.!

January 25, 2022

Fast, professional service,the car was on time and cleaned it too! Will continue having the service here. More

by HOYPARRY2003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexandria Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Shaw, Bob Fitzsimmons
Jan 29, 2022 -

Bertera Nissan responded

Hoyparry2003, we're happy you found our staff to be so supportive during your experience here at Bertera Nissan, Inc.. We look forward to your next visit! Take care!

January 25, 2022

Very polite and informative as to repairs needed and time frame needed to complete repairs. More

by LEFLER67
Recommend Dealer
Yes
Employees Worked With
John Shaw
Jan 29, 2022 -

Bertera Nissan responded

Lefler67, thank you for your kind review; we are happy to pass along your comments to the team here at Bertera Nissan, Inc.!

January 25, 2022

It was very good until I tried to get ahold of someone afterwards for follow up. More

by CROWTHER_LYNNE
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Al Azizi
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chad
Mar 26, 2022 -

Bertera Nissan responded

Crowther_lynne, it's upsetting to hear that you did not receive the top-notch service we strive to provide. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (508) 832-9611. We look forward to hearing from you.

January 25, 2022

A warm welcome everytime and an update of servicing. That's why I keep driving to Auburn from Springfield for servicing, its almost an addiction. More

by Jennifer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexandria Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2022 -

Bertera Nissan responded

Jennifer, we are so happy to read such a great review about Bertera Nissan, Inc.!

January 23, 2022

My experience with this dealership was that they were very efficient and honest! Great experience overall! No complaints! More

by layladavis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Upham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Shaw
Jan 26, 2022 -

Bertera Nissan responded

Layladavis, thank you for the high star rating! Thanks again for taking the time to leave us this information about your recent visit. Take care!

January 22, 2022

Good place. Low inventory. Mick is great. Needs a stronger team backing for sales success More

by KAIRAYTU
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mick
Jan 26, 2022 -

Bertera Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

January 21, 2022

I had a bad experience with this dealership. I was told I needed a new battery. So I agreed to have my old battery replaced with a new Nissan battery. I left the dealer ship and made one stop before arriving More

by DMCDONALD10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
(The Shuttle Guy) Larry Kaplan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn Gillette
Mar 26, 2022 -

Bertera Nissan responded

Dmcdonald10, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We would like to have a better understanding about your experience. Please reach out to us at (508) 832-9611 at your earliest convenience and we will do our best to resolve this with you.

January 21, 2022

Alexandria was excellent to deal with. She explained everything in detail and answers all my questions. More

by Dave B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexandria Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2022 -

Bertera Nissan responded

Dave B, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Bertera Nissan, Inc..

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