Bertera Nissan
Auburn, MA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 12:00 PM - 4:00 PM
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 4:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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I have never had a problem with their service. It's always done on time and the people that work in that department are wonderful! always done on time and the people that work in that department are wonderful! More
Hans in Sales and Dennis and John in Service have come thru for me with everything I have asked thru for me with everything I have asked More
Had driver's power window looked at as it was getting stuck. Window needed tracks cleaned and lubricated. Frustrating for this to happen to a 2019 model that is garaged most of the time. Service was not stuck. Window needed tracks cleaned and lubricated. Frustrating for this to happen to a 2019 model that is garaged most of the time. Service was not covered under warranty. Upon picking up vehicle, noticed the memory seat switches had no illuminated lights and was not working. Returned vehicle to dealership, technician likely forgot to connect harness after re-installing door panel. This was obviously not tested before notifying me that the vehicle was ready. People make mistakes, but the excuse I received for the error was not the truth. Makes it difficult to trust the information received. Never had an issue with service here before. In truth, I've only had service done here a few times over the years. More
Awesome job, great customer service. I have nothing bad to say about this service at all. to say about this service at all. More
I have always experienced excellent customer service, along with professional accountability in their work at Bertera Nissan in Auburn. along with professional accountability in their work at Bertera Nissan in Auburn. More
Had my bro. With me..THAT day...we had been talking car.stuff...SO GLAD..he was with me!! So happy with the Car...AL..was great too!...Thanks Again!!...Great service..with Allie...too...on the service car.stuff...SO GLAD..he was with me!! So happy with the Car...AL..was great too!...Thanks Again!!...Great service..with Allie...too...on the service side! More
I chose Bertera dealership to buy my cars and ti get service because the staff is pleasant, helpful, and knows what they are doing. service because the staff is pleasant, helpful, and knows what they are doing. More
I absolutely love the service team at Bertera in Auburn! Always so friendly, timely and the work done is always impeccable! I would definitely recommend to anyone! Always so friendly, timely and the work done is always impeccable! I would definitely recommend to anyone! More
Making an appointment was easy and I was greeted upon arrival by a service rep,the service was completed on time and my vehicle was delivered as clean as it was when left arrival by a service rep,the service was completed on time and my vehicle was delivered as clean as it was when left More