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Bertera Nissan

Auburn, MA

4.5
1,430 Reviews
We have a skilled and knowledgeable sales staff with many years of experience satisfying our customers' needs. Located in Auburn, Massachusetts, the staff at Bertera Nissan will help you find the Nissan vehicle you want. At Bertera Nissan we offer a searchable online inventory of New Nissan cars in Auburn, along with well-maintained used cars by todays' top manufacturers. Come on in and take a test drive! Our sales staff will help you find that new Nissan or quality used car that you have been searching for. For years, the financial staff at Bertera Nissan has offered expert advice for those seeking an affordable Nissan car loan or lease. Our service doesn't just stop there. Auburn customers can come in and take advantage of our knowledgeable Nissan car repair technicians and a fully-stocked inventory of Nissan auto parts. Whether you are looking for a Nissan, or a pre-owned car or truck, Bertera Nissan is here to help. If you don't see what you are looking for, click on CarFinder and simply fill out the form. We will let you know when vehicles arrive that match your search! If you would rather discuss your options with our friendly sales staff, click on Directions for interactive driving directions. We are conveniently located at 569 Oxford St. South. You can also reach Bertera Nissan any time by filling out our contact form or calling us. The entire staff at Bertera Nissan looks forward to serving you!
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569 Oxford St S

Auburn, MA

01501

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Showing 1,430 reviews

February 03, 2022

I have never had a problem with their service. It's always done on time and the people that work in that department are wonderful! More

by ctdeb59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexandria Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2022 -

Bertera Nissan responded

Ctdeb59, thanks for your praise and kind comments about our team. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 03, 2022

Hans in Sales and Dennis and John in Service have come thru for me with everything I have asked More

by douglassmcnanara
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hans Peter Jorgensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amir Abnoos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Plaszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Shaw
Feb 11, 2022 -

Bertera Nissan responded

Hi Douglassmcnanara! We're so happy we were able to help you out! If you have any further questions, please don't hesitate to reach out!

January 31, 2022

Had driver's power window looked at as it was getting stuck. Window needed tracks cleaned and lubricated. Frustrating for this to happen to a 2019 model that is garaged most of the time. Service was not More

by NOT ME!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Shaw
Feb 11, 2022 -

Bertera Nissan responded

Not Me!, we're disappointed to hear of the negative experience you had at our location. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (508) 832-9611. We look forward to hearing from you.

January 31, 2022

Awesome job, great customer service. I have nothing bad to say about this service at all. More

by cmarpin13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Natasha Pellot
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexandria Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlin Violette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brianna Metcalf
Feb 11, 2022 -

Bertera Nissan responded

Cmarpin13, we're happy to hear you had such a positive experience with our team!

January 31, 2022

I have always experienced excellent customer service, along with professional accountability in their work at Bertera Nissan in Auburn. More

by ericseveri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Plaszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Upham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexandria Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
(The Shuttle Guy) Larry Kaplan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlin Violette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Shaw, Bob Fitzsimmons
Feb 11, 2022 -

Bertera Nissan responded

Ericseveri, thank you for your kind review; we are happy to pass along your comments to the team here at Bertera Nissan, Inc.! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 29, 2022

Had my bro. With me..THAT day...we had been talking car.stuff...SO GLAD..he was with me!! So happy with the Car...AL..was great too!...Thanks Again!!...Great service..with Allie...too...on the service More

by cbulikowski64
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Azizi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexandria Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2022 -

Bertera Nissan responded

Hi Cbulikowski64, thank you so much for your positive comments about our staff at Bertera Nissan, Inc.. We're looking forward to your next visit with us!

January 29, 2022

I chose Bertera dealership to buy my cars and ti get service because the staff is pleasant, helpful, and knows what they are doing. More

by Adriana Dine
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Anglin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2022 -

Bertera Nissan responded

We appreciate your positive review about your recent experience with our staff. Thank you so much again for your feedback! We hope you have a great day!

January 28, 2022

Good service and caring. Wrong parts had been sent from Nissan but dealer showed professionalism More

by LLOYD
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
John Shaw
Feb 02, 2022 -

Bertera Nissan responded

Lloyd, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Bertera Nissan, Inc.. Thanks again for taking the time to leave us this information about your recent visit. Take care!

January 28, 2022

I absolutely love the service team at Bertera in Auburn! Always so friendly, timely and the work done is always impeccable! I would definitely recommend to anyone! More

by SDJELASSI01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amir Abnoos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Plaszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Upham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexandria Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
(The Shuttle Guy) Larry Kaplan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlin Violette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Rivera, Michael Demers, John Shaw, Bob Fitzsimmons
Feb 02, 2022 -

Bertera Nissan responded

Sdjelassi01, we're happy you found our staff to be so supportive during your experience here at Bertera Nissan, Inc.. We are always more than happy to assist you if anything else comes up. Take care!

January 27, 2022

Making an appointment was easy and I was greeted upon arrival by a service rep,the service was completed on time and my vehicle was delivered as clean as it was when left More

by rfg.cmg95
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Shaw
Feb 02, 2022 -

Bertera Nissan responded

Rfg.cmg95, thank you for your kind review; we are happy to pass along your comments to the team here at Bertera Nissan, Inc.!

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