Bernardi Volvo Cars Natick

Professional, adept, conscientious service. Dave went beyond to advise us how to handle a tricky problem with the car. The repair was done as quick as possible . Everyone at the dealership is Dave went beyond to advise us how to handle a tricky problem with the car. The repair was done as quick as possible . Everyone at the dealership is friendly and co- operative. More

My experience at Bernardi Volvo was excellent. The service department is very well organized and the information provided to me as the customer was clear and accurate. I have been very impressed The service department is very well organized and the information provided to me as the customer was clear and accurate. I have been very impressed by the entire stafff at Bernardi Volvo. More

Excellent customer service Did a great job on the car Would highly recommend this dealership car Would highly recommend this dealership More

Purchased vehicle in 2021–the sales department was fantastic. Unfortunately we have had terrible experiences with service department since. They do not keep us updated on progress and do not keep appo fantastic. Unfortunately we have had terrible experiences with service department since. They do not keep us updated on progress and do not keep appointment times. They also have been unhelpful with loaners. We love our Volvo but will be looking for a different, more reliable dealer/service provider for future service and vehicle purchase in the future. More

The service is excellent at Bernardi Volvo. My service advisor, Christopher, kept me informed about the progress on my car and when it was discovered that I needed new brakes he immediately se My service advisor, Christopher, kept me informed about the progress on my car and when it was discovered that I needed new brakes he immediately set me up with a loaner car so that I didn’t have to waste my morning in the waiting room. It’s this type of service that keeps me coming back and, when I need a new vehicle, I intend to purchase a new Volvo. More

Great experience overall with this facility. Bernardi Volvo is customer oriented, particularly Service advisor Drew went above and beyond to get my car servicing done on time. Drew even sent me Bernardi Volvo is customer oriented, particularly Service advisor Drew went above and beyond to get my car servicing done on time. Drew even sent me videos of how my car was being serviced and explains about the additional services needed and sought my inputs. The facility is also very well maintained. I would definitely visit Bernardi Volvo for my future car needs. Go Bernardi Volvo More

Had a patient customer support who explained details clearly and helped choosing the right service. Will use it again clearly and helped choosing the right service. Will use it again More

The entire process from appointment on line to drop off and completion of work was smooth with exceptional communication and completion of work was smooth with exceptional communication More

This dealership is new and the furnishings nice, a comfy wait while service performed on my 2016 Volvo xc60. Service people were prompt and professional. Repair done very well. I would highly recommend thi wait while service performed on my 2016 Volvo xc60. Service people were prompt and professional. Repair done very well. I would highly recommend this dealership. More

Great service and communication. Service manager went over and beyond to ensure I was aware of my options. Service manager went over and beyond to ensure I was aware of my options. More