Bernardi Volvo Cars Natick

I appreciated the friendly and efficient service the team provided plus the clean car at the end provided plus the clean car at the end More

Bernardi's Service Department is top-notch! Friendly, helpful, professional and easy to work-with! They diagnosed the issue and fixed the issue in a timely manner. Drew (and the whole team) wer Friendly, helpful, professional and easy to work-with! They diagnosed the issue and fixed the issue in a timely manner. Drew (and the whole team) were wonderful to work with and I will continue to go to Bernardi for my Volvo service needs. More

Responsive and professional. Met deadlines and appointments on time. Good service on Volvos. Knowledgeable salespeople Met deadlines and appointments on time. Good service on Volvos. Knowledgeable salespeople More

Dan, the Volvo technician was Very Professional, interested in doing a thorough evaluation of the car and fixed my car problem. I am extremely pleased as usual with this Volvo deslership interested in doing a thorough evaluation of the car and fixed my car problem. I am extremely pleased as usual with this Volvo deslership More

Up and running again! I had a flat tire in the boonies out in western mass. Pushed the Volvo on call button and got immediate service that included a service call to put o I had a flat tire in the boonies out in western mass. Pushed the Volvo on call button and got immediate service that included a service call to put on the spare tire. Was able to finish my day and then when home arranged to have the car towed to the dealer. On the appointed day the tire was repaired and taken care of via the Tire and Wheel contract. No complaints. More

David: very helpful. I assume he was my primary service contact. He explained how to bypass the SiriusXM R-DAR replacement Bernardi Volvo, Service: not so helpful. #1: I assume he was my primary service contact. He explained how to bypass the SiriusXM R-DAR replacement Bernardi Volvo, Service: not so helpful. #1: I will be calling you tomorrow (Friday) about the stop/start feature. Your tech identified a failed support battery, and I was told this is why stop/start was not working. After replacing the support battery, stop/start still doesn't work. #2: Your R-DAR replacement cost of $1386 is outrageous, a major expense simply to listen to SiriusXM! SiriusXM is sending me a new radio for free. Although I will have to pay for its installation (not by Volvo), it will not cost me $1386. I will call Volvo about this to complain, but you should not be surprised that I am not inclined to be a repeat customer again for a new Volvo, after 42 years and six Volvos purchased. Slamming the customer with that sort of replacement cost for a satellite radio receiver is unacceptable. More

I have always been pleased with the service at Bernardi Volvo. Dave Petillo in service thoroughly explained what had to be done and the service was completed in a timely manner. I was also having troubl Volvo. Dave Petillo in service thoroughly explained what had to be done and the service was completed in a timely manner. I was also having trouble with my key not working properly and Dave took care of the issue. He made sure that everything was OK.before I left. More

Oil change Services took 2 hours 45 minute and $14 for wiper installation is unacceptable! wiper installation is unacceptable! More

Always thorough, pleasant demeanor of staff. Very professional and I appreciate that my time is respected as I typically wait on-site. Very professional and I appreciate that my time is respected as I typically wait on-site. More