Bernardi Volvo Cars Natick

This place is full of incompetence, ego, and laziness. The customer is not valued and they are all trained xxxxxxxx artists who do not admit fault in their inability to do anything right. They wasted so m The customer is not valued and they are all trained xxxxxxxx artists who do not admit fault in their inability to do anything right. They wasted so much of my valuable time, stay away. More

Straightforward and easy to work with. Available for phone calls and answered all our questions. Available for phone calls and answered all our questions. More

Super friendly accommodating helpful and attentive during the entire process start finish, even picked me up down the street at another dealer after dropping off my old lease. the entire process start finish, even picked me up down the street at another dealer after dropping off my old lease. More

All the staff at Bernardi Volvo went out of their way to make my experience positive! Bill expedited the preparation of my car, the financial workers were extremely thorough and helped my save money in ever make my experience positive! Bill expedited the preparation of my car, the financial workers were extremely thorough and helped my save money in every way possible. The communication is very good and response time excellent. Highly recommend! More

Fast, courteous service. Thanks to all the staff for an easy service experience last Saturday. Thanks to all the staff for an easy service experience last Saturday. More

David did a great job with explaining the process and suggesting additional repairs neede d for the car. We’ll done. Thank you. suggesting additional repairs neede d for the car. We’ll done. Thank you. More

Friendly transparent and helpful these guys were great from start to finish and every team member I encountered were wonderful. from start to finish and every team member I encountered were wonderful. More

Average. They forgot to do the inspection. Also, told me it expired next month, when it expired at the end of July. The progress app told me the inspection wa They forgot to do the inspection. Also, told me it expired next month, when it expired at the end of July. The progress app told me the inspection was done, when it was not. The display still says service is due, so they forgot to reset that. Overall, it seemed like they confused my car with someone else's. It reminded me of a prior service, when they called about a needed repair which turned out to be for another customer's car. The service management is pretty rocky. No update at the end of the day either. The text messaging service did not respond to questions. I am now looking into other options for Volvo service, for process and expense reasons. More

Organized thorough professional. Easy to schedule with and pleasant and knowledgeable staff at the Natick location. Easy to schedule with and pleasant and knowledgeable staff at the Natick location. More

They made sure I could pick my car up during sales hours and I appreciate that and I appreciate that More