Back

Berman Hyundai

Lincolnwood, IL

3.6
634 Reviews

6747 N Lincoln Ave

Lincolnwood, IL

60712

Directions

By Type

Showing 634 reviews

May 05, 2025

Bad attitude and bad service. Won’t go back there unfortunately as other locations offer way more than this place does. More

by Sam D.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unsure. He was an African American guy.
May 04, 2025

The service Department is great! Very unexpected sudden engine failure on a used Hyundai I bought last year. They took care of it and worked with me without sales pressure. I will be More

by Jen V
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
KB
April 30, 2025

Liars, not to be trusted with your car. Horrible customer service. Claim to perform work they did not do. More

by Unsatisfied Customer!
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Aaliyah
April 25, 2025

Removed my garage transponder and didn’t tell me (after service) so I couldn’t pull in my downtown Chicago garage!! They had to come down and get the car where I know they lied about where it was found More

by Peggy
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No
April 25, 2025

it took 6 days to do diagnosis and no communication at all. disrespectful technicians. KB OR KD IS VERY DISRESPECTFUL AND LIAR SERVICE EMPLOYEE. More

by turkel.umut
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
KB/KD
April 21, 2025

It’s nice, clean, customer service was excellent. They got me in and out. Job well done More

by Ann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Employee was great
April 17, 2025

It's a small Dealership with an even smaller service team due to that Fact. Service is slow, Came in for an engine knock and it seemed nothing was done. asked for service papers and there was nothing on the More

by Nathan Genus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
KB
April 14, 2025

Awesome and exceptional service! Would recommend to everyone that needs great and awesome service or work done on their car! More

by gsdw12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Efrem Williams
April 03, 2025

This dealership just did 2 diagnostics and charged $380. Unfortunately both were wrong diagnostics. 1st diagnostic back camera is bad. It’s not. It’s not working due to some other issue. 2nd diagnostic - bo More

by Ansar
Workmanship
Recommend Dealer
No
Employees Worked With
Rick
Apr 10, 2025 -

Berman Hyundai responded

Hi Ansar, I'm Scott the General Manager, and I accept responsibility. I've only been here for a few months, but we're building a better team and culture than what you describe here. I'd like to prove it to you. Can you email me at sturner@leaderauto.com to confirm your contact and vehicle info? Thank you.

April 01, 2025

Very easy to check the car in with the service writer. The service manager always stopped to see if you have any concerns, named -Bobby Brown. They wash your car when ready for pick up. Oil change very More

by Bob Mildenberger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Effrain service writer Bobby Brown mngr.
Apr 10, 2025 -

Berman Hyundai responded

Hi Bob! Thanks for the kind review and feedback! We strive to uphold this level of service on a consistent basis and you taking the time to publicly praise us helps to motivate us, thanks again!

...
8
...