Berlin City Toyota of Portland - Service Center

Quick and efficient 15,000 mile service Friendly, efficient service. Promised in no more than an hour and was on my way home in under an hour. Jesse Tavares was very friendly and explained e Friendly, efficient service. Promised in no more than an hour and was on my way home in under an hour. Jesse Tavares was very friendly and explained everything clearly. More

State inspection Inspection was done as well as a car wash in under an hour! Unfortunately they did not have the manpower so I could schedule a detailing. I am hoping Inspection was done as well as a car wash in under an hour! Unfortunately they did not have the manpower so I could schedule a detailing. I am hoping they will get a detailed soon. More

had vehicle serviced-excelletn service friendly, prompt service, no complaints, little wait time, quick in , quick out, went over the service results with me at end. Def coming back for the friendly, prompt service, no complaints, little wait time, quick in , quick out, went over the service results with me at end. Def coming back for the rest of my services More

First maintenance checkup I took my new Toyota Rav 4 SE to Berlin City in Portland, ME for the first service maintenance on 07/13/2017. I was expecting a wait of an hour and I took my new Toyota Rav 4 SE to Berlin City in Portland, ME for the first service maintenance on 07/13/2017. I was expecting a wait of an hour and a half and was in and out in less than an hour! I hope all of my future service maintenance appointments are as smooth as this one!! More

very good place and nice service You can have acup of coffee there and your car get serviced for free with Toyota care. Very good experience with them. I will recommend it to my frien You can have acup of coffee there and your car get serviced for free with Toyota care. Very good experience with them. I will recommend it to my friends. More

Very Pleased Very happy with the service provided. I'm from out of town and I brought my vehicle in for routine maintenance. Diane Fortin arranged to get my vehicl Very happy with the service provided. I'm from out of town and I brought my vehicle in for routine maintenance. Diane Fortin arranged to get my vehicle right in while I waited. Thank you More

Your staff and service is Great!!! I would not use any other Toyota dealer for service and when I need a new car I will be back to Berlin Toyota. Keep up the great work! I would not use any other Toyota dealer for service and when I need a new car I will be back to Berlin Toyota. Keep up the great work! More

Ignored I was early for my appt. No one greeted me at my car. I went into the service dept. and 2 employees were working on a computer. I stood for 5 minute I was early for my appt. No one greeted me at my car. I went into the service dept. and 2 employees were working on a computer. I stood for 5 minutes without them acknowledging me. I am a receptionist and I assure you that if someone walks in I acknowledge them immediately. Once they found the service person I was assigned to everything went smoothly. I just was so surprised that they didn't acknowledge me. Certainly not a professional image. My service rep. was excellent. More

Great State Inspection Experience Thanks to the Berlin City Toyota team for a great 20 RAV4 State Inspection experience! Tim was a terrific service manager! He got the car delivered Thanks to the Berlin City Toyota team for a great 20 RAV4 State Inspection experience! Tim was a terrific service manager! He got the car delivered on time and with no findings. I also appreciate the 80 courtesy inspection and the wash job. All around a great experience that cost nothing! More

Hassle free day! The check in was easy and Jesse Taveras could not have been more efficient or more pleasant . Cannot speak too highly...surpassed Berlin Toyota's usu The check in was easy and Jesse Taveras could not have been more efficient or more pleasant . Cannot speak too highly...surpassed Berlin Toyota's usual good service! More