Berlin City Toyota of Portland - Service Center

Very friendly and professional and efficient Jeff was excellent he was very informative and always gave me updates on the process of my car.I was in and out pretty fast and the icing on the cake Jeff was excellent he was very informative and always gave me updates on the process of my car.I was in and out pretty fast and the icing on the cake was when my car was washed.Thats a excellent perk. More

Completely satisfactory Jeff Bishop provided excellent service. I have some physical limitations and he went out of his way to be sure that I would not have any problems. He Jeff Bishop provided excellent service. I have some physical limitations and he went out of his way to be sure that I would not have any problems. He should be a role model for all of your service advisors. More

Good experience Service was good but waited 3 hours for a tire to be delivered from an outside source. It was not the problem of Berlin City, Service was good but waited 3 hours for a tire to be delivered from an outside source. It was not the problem of Berlin City, More

Great Service Love that you are efficient with getting my car in and out. Great customer service experience. Always recommend Berlin City for these reasons. Have a Love that you are efficient with getting my car in and out. Great customer service experience. Always recommend Berlin City for these reasons. Have a great day More

Tire repair Quick tire patch after a screw puncture, even got my inspection sticker in under an hour . I had a tire going flat and the service department got me Quick tire patch after a screw puncture, even got my inspection sticker in under an hour . I had a tire going flat and the service department got me right in with no appointment! Thanks More

Very efficient The in-take process is very efficient. I was able to set up the appointment on-line, in advance. The advisor contacted me during the day to let me k The in-take process is very efficient. I was able to set up the appointment on-line, in advance. The advisor contacted me during the day to let me know how it was going. More

Great customer care. Amy was able to bump up my appointment to accommodate some travel changes I had. Great service as always. Kept me informed on status of the vehicle. Amy was able to bump up my appointment to accommodate some travel changes I had. Great service as always. Kept me informed on status of the vehicle. More

Inept contracting Salesperson was excellent, but my lease contract had to be corrected multiple times. Most problematic was that the VIN number was written incorrectly Salesperson was excellent, but my lease contract had to be corrected multiple times. Most problematic was that the VIN number was written incorrectly, which caused huge problems with the financial services dept and continued confusion on the payment website. Took me months to straighten everything out. More

Smooth, fast and efficient service Jesse met me after I arrived during in the service bay and was warm and friendly. The car was serviced and ready ahead of schedule and then walked to Jesse met me after I arrived during in the service bay and was warm and friendly. The car was serviced and ready ahead of schedule and then walked to my now clean car. Thank you and Travel well. More

Came in for oil change, other issues were uncovered. Diane Fortin was great in providing me with a loaner and getting the repairs done UNDER the original cost estimate. Here are 25 additional review words that Fortin was great in providing me with a loaner and getting the repairs done UNDER the original cost estimate. Here are 25 additional review words that did not appear nesseccary to me. More