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Berlin City Toyota of Portland
Portland, ME
1,140 Reviews
In Berlin City, we’re on a mission to completely reinvent the way you think about buying a vehicle. For too long, the process has been conceived as difficult and stressful, while in reality, it’s supposed to be fun and rewarding from start to finish. You’ve worked hard to own a new vehicle. So now that you’re in Berlin City, trust us when we say everything’s going to be easier from here on out. You’ll work with genuine human beings, you’ll find the best exclusive prices, and you’ll end up in your dream ride without any speed bumps.
The easy way is a philosophy of doing business that finds a way to satisfy each and every customer. It’s the highest level of service. It means no hassles of any kind. It’s a way to make a connection to the community by saying, “we’re all neighbors, and we’re here to make life easier.” Visit us today, and experience the Easy way to buy a vehicle.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,140 reviews
September 01, 2017
As you say, Easy! Brady was great. He got me the best deal on a new Corolla. Best of all, no pressure like I felt at other dealerships. I will be back for sure on anoth Brady was great. He got me the best deal on a new Corolla. Best of all, no pressure like I felt at other dealerships. I will be back for sure on another new Toyota! More
by thetopher1
Employees Worked With
Brady Blackman, Charlie Burns, Harold Blaney(svc)
September 01, 2017
All around excellent service. Timely and efficient Tim was pleasant and informative. Not a long wait. Pleasant waiting area. Liked the choice of coffee, beverages and fruit. Truck looked like new a Tim was pleasant and informative. Not a long wait. Pleasant waiting area. Liked the choice of coffee, beverages and fruit. Truck looked like new after a complimentary wash! More
by Peaksme2
Employees Worked With
Greeter was very pleasant and Tim was right on top of things
September 01, 2017
Service Visit Diane explained all work and what had to be done and going forward what I might need! She was great! Plus gave me personal info on the new Rave! Diane explained all work and what had to be done and going forward what I might need! She was great! Plus gave me personal info on the new Rave! More
by Jseq
Employees Worked With
Diane
August 30, 2017
Got a great deal The staff is friendly and helpful. They even went above and beyond making my kids, ages 7 and 9, feel welcome while my husband and I were able to talk The staff is friendly and helpful. They even went above and beyond making my kids, ages 7 and 9, feel welcome while my husband and I were able to talk and fill out the paperwork. More
by Mainemomof3
Employees Worked With
Matt Almy, Dominick
August 30, 2017
Trustworthy What can I say that hasn't been said by thousands of customers this dealership. Honest trustworthy and hard-working I look forward to bringing my vehi What can I say that hasn't been said by thousands of customers this dealership. Honest trustworthy and hard-working I look forward to bringing my vehicle to this facility. More
by Kidcorey34
Employees Worked With
Diane
August 30, 2017
3rd truck from Berlin City, very "EASY" This is my 3rd Tundra from Berlin City, they make it easy! I appreciated the fact they care about me when I am in there store, everyone is very polit This is my 3rd Tundra from Berlin City, they make it easy! I appreciated the fact they care about me when I am in there store, everyone is very polite and wants to make sure I am comfortable. Thank you Berlin City!! More
by Andy Davis
Employees Worked With
Stephen Lawrence
August 30, 2017
Excellent. Sales representatives were friendly, courteous, and efficient. They offered me the best deal for my new lease and were extremely professional. I will Sales representatives were friendly, courteous, and efficient. They offered me the best deal for my new lease and were extremely professional. I will return to Berlin City Toyota for my future car needs. More
by MCloutier
Employees Worked With
D. Bernard, Mark, Chad (Manager), Charlie (Manager)
August 29, 2017
New Rav We went to trade my Scion only because it was so small. I know what I like so I told Tyler what I was looking for. He showed me my options and then my We went to trade my Scion only because it was so small. I know what I like so I told Tyler what I was looking for. He showed me my options and then my payment options BEFORE I drove the car. I felt he listened to me and gave me information on those options. More
by Bradbury6
Employees Worked With
Tyler
August 28, 2017
Fantastic I was treated well, very professionally. I felt like I was important and that they really wanted my business, yet were not pushy or rude. I was treated well, very professionally. I felt like I was important and that they really wanted my business, yet were not pushy or rude. More
by Irena H
Employees Worked With
Stephen Lawrence
August 28, 2017
Toyota Tundra Purchase Great experience! Nick was kind and low pressure. Great deal and experience! Would recommend to future clients. Could have done without the added warr Great experience! Nick was kind and low pressure. Great deal and experience! Would recommend to future clients. Could have done without the added warranty sales from finance department. More
by 1234
Employees Worked With
Nick Nadeau
