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Berlin City Honda of Portland
South Portland, ME
1,366 Reviews
Berlin City Honda in South Portland, ME proudly serves customers throughout Maine including Portland, Saco, Brunswick, Scarborough, and Somersworth with new Honda models, quality used cars, certified service, and expert financing. We offer market-based pricing, competitive rates, pre-owned protection, and door-to-door delivery. Enjoy stress-free car buying with no-questions return, and a fast, transparent process that fits your budget. We’ll even buy your car whether you purchase from us or not. Our Service Center offers transparent pricing, expert technicians, upfront multi-point inspections, and convenient options like online scheduling and pickup and delivery.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,366 reviews
September 26, 2020
Easy check-in procedure, service took less time than estimated and Andrew was very professional. The outdoor seating was much appreciated, in view of Covid and I felt quite safe. estimated and Andrew was very professional. The outdoor seating was much appreciated, in view of Covid and I felt quite safe. More
by Marilyn.finley
Employees Worked With
Andrew
September 26, 2020
We received outstanding service, from scheduling to repair service. Sherry scheduled us and Eric did a great job communicating with us regarding the issue found and repair. repair service. Sherry scheduled us and Eric did a great job communicating with us regarding the issue found and repair. More
by mstrange
Employees Worked With
Eric, Sherry
September 24, 2020
Andy was very helpful. Explained choices well. Kept in touch with me via text. Courteous. Always masked. Quickly checked in at service. I greatly appreciated having the Adirondack chairs outside to sit i touch with me via text. Courteous. Always masked. Quickly checked in at service. I greatly appreciated having the Adirondack chairs outside to sit in while waiting. The rest room is always clean. More
by E
Employees Worked With
Andy
September 23, 2020
Super easy process with the service department. This was my first service as Berlin City Honda. Dillon was so helpful and HONEST! Definitely makes me feel great about doing business in the future! my first service as Berlin City Honda. Dillon was so helpful and HONEST! Definitely makes me feel great about doing business in the future! More
by aileen.sobel
Employees Worked With
Dillon Ballweber
September 22, 2020
Courteous & efficient check-in for vehicle service appointment. Expedient utilization of text messaging to update you on vehicle work status & completion. Great job by the service team. appointment. Expedient utilization of text messaging to update you on vehicle work status & completion. Great job by the service team. More
by rscheindel
Employees Worked With
Erik, service
September 22, 2020
I was very impressed by this dealership. It was my first visit, and I called and had an appointment half an hour later. Excellent service. visit, and I called and had an appointment half an hour later. Excellent service. More
by Amy Horstmann
Employees Worked With
Dillon (Not sure of his last name)
September 20, 2020
Despite it being a very busy day, Ed and Mark were always available. Awareness of the Covid problem was very pronounced. Comfortable waiting and service areas. available. Awareness of the Covid problem was very pronounced. Comfortable waiting and service areas. More
by Coop
Employees Worked With
Mark Merrithew, Ted Hanson
September 19, 2020
The entire process of buying my car was quick and easy. I was happy to see the dealership taking the proper precautions for COVID. I felt comfortable shopping there. was happy to see the dealership taking the proper precautions for COVID. I felt comfortable shopping there. More
by swoodsie
Employees Worked With
September 18, 2020
Purchase was easy - Tommy was pleasant to deal with from the get-go! The dealership was set up great to handle the distancing requirement. Thank you Berlin City for one of the best car purchases! the get-go! The dealership was set up great to handle the distancing requirement. Thank you Berlin City for one of the best car purchases! More
by bettyreez
Employees Worked With
Tommy Birkbeck
September 17, 2020
Great visit ... Work was performed in a timely manner. Service laison was very courteous. Most importantly to me, the COVID protocols were rigorous and meticulous... Service laison was very courteous. Most importantly to me, the COVID protocols were rigorous and meticulous... More
by ChrisTheEngineer
Employees Worked With
