Berlin City Honda of Portland

I ended up going into Berlin City Honda and met up with Melissa. She was very pleasant and gave me all the information that I requested. She did something most salespeople fail to do....She actually LISTE Melissa. She was very pleasant and gave me all the information that I requested. She did something most salespeople fail to do....She actually LISTENED TO ME!! What she didn't know is that I was actually shopping for my mother. The next week I guided my Mum to her and she bought a vehicle from her. We actually had fun with Melissa. Thank you. More

!!!!!DO NOT BUY FROM HERE!!!!! LIERS - !!!!!DO NOT BUY FROM HERE!!!!! LIERS - CONTRACT BREAKERS - TYPICAL USED CAR DEALER I went into this dealer to look fo !!!!!DO NOT BUY FROM HERE!!!!! LIERS - CONTRACT BREAKERS - TYPICAL USED CAR DEALER I went into this dealer to look for a potential used Honda Pilot. I met with Jerel who did a great job and was informative and helpful. After we met with Jerel, we went to Terry, who Lied, WENT BACK ON A SIGNED CONTRACT, and then dared to tell me that he needed ME to drive all the way back out there (instead of sending a driver because it was ging to cost him $125) to sign new paperwork because he couldnt find a bank that would accept the contract that we had signed. In stead of sending a driver to me with the paperwork, he dicided he was going to back on the $2500 cash back he promised and reduced our loan time, AND when we said NO and returned the vehicle, he had to call the banks and explaine why, he Lied to them and told them that we couldnt come up with the money and WE backed out of the deal when we purchased from a differant dealer, they had a hard time talking to banks becuase of what TERRY told them! More

I first test drove a new Honda Pilot at Berlin City Honda a couple of months ago with sales guide Steve Gendron. Steve was friendly and helpful. I was comfortable asking him questions and was not pressured a couple of months ago with sales guide Steve Gendron. Steve was friendly and helpful. I was comfortable asking him questions and was not pressured by him at all. When I finally decided to make a purchase I contacted Berlin City Honda and worked with sales guide Joe Thibodeau. Joe was able to answer all my questions and quickly responded to my many phone calls and emails. He was genuinely concerned that I receive the best service possible and feel comfortable with my purchase. I had originally been dreading the whole process of buying a new car, but the team at Berlin City Honda made my entire experience enjoyable. I would definitely recommend both Steve and Joe to my family and friends. More

I recently went to Berlin City Motor's Honda dealership in South Portland, Maine, and gave a salesman my debit card so the dealership could take $500 from my checking account as a deposit. A few days later in South Portland, Maine, and gave a salesman my debit card so the dealership could take $500 from my checking account as a deposit. A few days later I found that Berlin Motors had taken not $500 from my checking account, but $1,000. They became aware of what they had done at about 9 a.m. today, a sales manager told me when I called, but did not tell me about it. The sales manager said he'd look into it and try to find out why it happened. I told him I wasn't interested in finding out why it happened; I wanted my $500 back, right away. He called back within half an hour, late in the afternoon, and told me about how they'd known about their error for more than six hours (without telling me on their own initiative), and that it would take 24 hours for the return of my $500 to appear in my checking account. He also told me he would immediately email me all the documentation relating to this transaction to verify that Berlin Motors had actually returned my $500 when he said they had. He didn't do it. And my checking account is still $500 light. My advice? Be hesitant about giving anyone at Berlin Motors your debit or credit card. You don't know what they'll do with it. If you have to give them a deposit, write a check. — John Lovell More