Bergstrom Ford of Green Bay

Listened to me on what I wanted/needed. Answered my questions. Explained to me what was going on. Visit was to purchase vehicle I had been leasing for the past 3 years Answered my questions. Explained to me what was going on. Visit was to purchase vehicle I had been leasing for the past 3 years More

Dealership was friendly and had a good section of vehicles but I was not impressed with my sales associate. I didn’t feel like I was being prioritized or that she tried to build a connection with me. vehicles but I was not impressed with my sales associate. I didn’t feel like I was being prioritized or that she tried to build a connection with me. More

Trevor made it easy and painless to buy a car . I was shown a car he thought would fit my likes and he was right. I will shop again at Broadway in the future.thank you. I was shown a car he thought would fit my likes and he was right. I will shop again at Broadway in the future.thank you. More

Mat has been a great salesman and engaged Gary, the General Manager to resolve a presentation issue with a used Explorer we were going to purchase. The Explorer came out looking almost new and we made General Manager to resolve a presentation issue with a used Explorer we were going to purchase. The Explorer came out looking almost new and we made the purchase. More

The sales guy Cory Jones was really professional and helpful .so far the vehicle purchased (Ford escape 2014) is doing fine.i hope it remains so..the deal was smooth and seamless.thanks helpful .so far the vehicle purchased (Ford escape 2014) is doing fine.i hope it remains so..the deal was smooth and seamless.thanks More

Excellent customer service. Very friendly staff. Always prepared to answer any questions you may have when purchasing your vehicle. Very friendly staff. Always prepared to answer any questions you may have when purchasing your vehicle. More

Found what we needed at a price and mileage we wanted very happy with purchase very happy with purchase More

Paid over $36,000 for a truck that was leaking oil, head light was out, truck bed cover not secured, interior smelled like cigarette smoke, and when the truck is idling there is a tapping sound. Employee w light was out, truck bed cover not secured, interior smelled like cigarette smoke, and when the truck is idling there is a tapping sound. Employee who inspected the truck checked everything was in good condition. Used vehicle manager failed to follow up with me. Service department employees have great customer service skills. More

The used car building is amazing. Everyone there is so attentive and friendly. They make sure you aren’t waiting very long and are always being taken care of. The other building with Everyone there is so attentive and friendly. They make sure you aren’t waiting very long and are always being taken care of. The other building with mostly new cars on the other hand, had terrible customer service. More

Very good service. Jose responded right away. Was very courteous. Delphinee responded too but I missed her call and talked with Jose instead. I did not buy from them a Jose responded right away. Was very courteous. Delphinee responded too but I missed her call and talked with Jose instead. I did not buy from them as I good a better deal elsewhere...Yet Jose was polite when I gave him the news. Would do business will them in the future. More