Bergeron Chrysler Dodge Jeep Ram

Sept. 4th came and test drove the automobile I purchased the same day pay my down payment sign ALL documents only left with down payment receipt I have been very patient with the dealership because the auto the same day pay my down payment sign ALL documents only left with down payment receipt I have been very patient with the dealership because the automobile need to be serviced etc. I came back to dealership fees times spoke with my salesman and 2 sales managers still I DONT have my automobile nor a telephone call stating why I DONT HAVE MY AUTOMOBILE that i purchased on the 4th of sept. I call the sales on monday he stated that he will call back asap I'm still awaiting for him to return my call inwhich that was monday sept.14th I came over Wednesday sept.16 my sales was in a meeting they told me so I spoke with a manager he said that he will follow up and give me a call,again I neva heard back still AWAITING for a call or my automobile as of Saturday sept.19 I STILL AWAITING FOR MY AUTOMOBILE I PURCHASED LOL GUEST WHAT my 1st PAYMENT IS DUE IN A FEW WEEKS and STILL DO NOT HAVE MY AUTOMOBILE nor HEARD FROM ANYONE A DEALERSHIP WITH THE MOST WELL KNOW HISTORY FAILED ME "WHAT WOULD U DO" if this was u...THANK U SMH, More

People were friendly and helpful. The service (oil change) was quick. It only took 30 minutes, give or take 5 minutes. There was a nice, clean customer service lounge with tv to wait until the servi change) was quick. It only took 30 minutes, give or take 5 minutes. There was a nice, clean customer service lounge with tv to wait until the service was done. More

I can’t believe that I have a 2014 Jeep with less than 21,000 miles on it with a problem that you can’t do anything about. I have never heard of such a thing!!! After bring it into the shop for 3 days 21,000 miles on it with a problem that you can’t do anything about. I have never heard of such a thing!!! After bring it into the shop for 3 days straight your people say there is nothing they can do about it. That means that I can’t sell it or trade it in. That means no more Chrysler products. I’m very disappointed.I More

The Volvo service team was professional, friendly and got the job done with no fuss at all. Ryan was very attentive and communicated at every step of the job. the job done with no fuss at all. Ryan was very attentive and communicated at every step of the job. More

Danielle was thorough and informative. She educated me on things I wasn’t aware of and polite during our interaction. Overall, she was great and it was a great experience! things I wasn’t aware of and polite during our interaction. Overall, she was great and it was a great experience! More

While I can't prove it, I'm virtuaay certain my truck was delivered to me with a dent on the top of the cab. When I saw the dent (2 weeks after purchase) I took the truck back to the dealer. My complaint w delivered to me with a dent on the top of the cab. When I saw the dent (2 weeks after purchase) I took the truck back to the dealer. My complaint was dismissed out of hand. More

The communication between myself and Bergeron was very good. The service work was great. Craig Diebold kept me informed of the service work going on. good. The service work was great. Craig Diebold kept me informed of the service work going on. More

I love coming to Bergeron to get my Dodge Durango service Danielle always walk me through every thing I need done to my suv thank y’all so much Danielle always walk me through every thing I need done to my suv thank y’all so much More