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Benzel-Busch Motor Car
Englewood, NJ
4,444 Reviews
Family owned and operated for over forty years, Benzel-Busch invites you to experience the ultimate luxury car buying experience. Our showroom is located in Englewood, New Jersey, five minutes from the George Washington Bridge. Our dedicated staff of nearly two hundred employees strives to suit each client's wish, expressed or implied. From the premier vehicle sales team to our comprehensive after-sales and technical staff, we deliver the finest automobile experience in the New York metro area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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Showing 4,444 reviews
May 24, 2019
Smooth process Very professional establishment, with accurate information about your vehicle. The great communication made the process smooth and understandable with Very professional establishment, with accurate information about your vehicle. The great communication made the process smooth and understandable with detail what service will be provided. P.S This service isn’t cheap, but well worth it. More
by Life240
Employees Worked With
Other Employees :
John Powell , Jason Burgoyne, Kathy Zagula, Chris Taccetta
May 23, 2019
Great Service BB staff has always been helpful. Mr. Kim was friendly and great to work with. I had my car in for annual maintenance and it couldn't have been easier BB staff has always been helpful. Mr. Kim was friendly and great to work with. I had my car in for annual maintenance and it couldn't have been easier. More
by jahnkerk
Employees Worked With
Min Kim
May 22, 2019
Pleasure to deal with our salesman was exceptional.If I had a question he had the answer didn't have to go to his manager like most dealerships.JOE SIMSEK IS A PERSON TO TR our salesman was exceptional.If I had a question he had the answer didn't have to go to his manager like most dealerships.JOE SIMSEK IS A PERSON TO TRUST. More
by RMorielbi1
May 22, 2019
Excellent detail job I was so happy when I got my car back. It was shinny and clean look like new car in and out. All ways I loved benzel bush service. I was so happy when I got my car back. It was shinny and clean look like new car in and out. All ways I loved benzel bush service. More
by Molla1225
May 22, 2019
Leasing of a new vehicle I had yet another fantastic experience with this dealership. The staff was both accommodating so well as professional and well informed regarding thei I had yet another fantastic experience with this dealership. The staff was both accommodating so well as professional and well informed regarding their brand. I highly recommend this dealership for those who are interested in the Mercedes brand. More
by Tommy's
May 19, 2019
Awesome Experience I’m new to Mercedes Benz and so far I’m very impressed. The guys were awesome; I’m looking forward to enjoying my ride for the summer! Thank you! I’m new to Mercedes Benz and so far I’m very impressed. The guys were awesome; I’m looking forward to enjoying my ride for the summer! Thank you! More
by Fe
Employees Worked With
Patrick Capasso, Jose Perez, Matthew Beyer
May 19, 2019
Exceptional I brought my car for service B. Dave was helping me in very friendly manner, he provided an excellent service, he helped me to set up a Bluetooth. I a I brought my car for service B. Dave was helping me in very friendly manner, he provided an excellent service, he helped me to set up a Bluetooth. I asked for the car to be ready by 3pm. I came at 2:55pm I did not have to wait even 2 min. More
by Rita
Employees Worked With
Dave
May 19, 2019
Peter is the reason and with Mercedes I’ve been with Mercedes for few years Peter i always worked with and he makes me feel like am family I appreciate his business and he’s the reason a I’ve been with Mercedes for few years Peter i always worked with and he makes me feel like am family I appreciate his business and he’s the reason am actually staying with this dealer More
by Weam
May 17, 2019
Steering Wheel lock I appreciated them taking time out to find out the root cause to my car issues. I thought it was one thing but it was something else and they were abl I appreciated them taking time out to find out the root cause to my car issues. I thought it was one thing but it was something else and they were able to resolve that issue. More
by JaeMoody
Employees Worked With
Marco Jovanovic
May 17, 2019
They don't stand behind their work. As soon as I pulled in the garage after having a headlight replaced at Benzel Busch, I noticed a small crack on the bottom. First thing the next morn As soon as I pulled in the garage after having a headlight replaced at Benzel Busch, I noticed a small crack on the bottom. First thing the next morning, I contacted the dealership to let them know. Several weeks have passed and they're unwilling to replace the defective part. My service advisor, Neil, has informed me that they'd never allow something like this to happen and they have safeguards in place to protect them (I.e. I'm a liar). It's crazy that they won't stand behind their work. There is absolutely no way that I could have even caused the crack. Their short sighted approach to customer service has lost them a customer. Save yourself the headache, and go elsewhere. More
by cnemec
Employees Worked With
Neil Newman
