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Bend Honda
Bend, OR
750 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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750 Reviews of Bend Honda
July 31, 2020
Best Service Around! I had my CRV serviced yesterday and worked with Ty; he was great! So personable and helpful. Explained everything they did to the car and answered all I had my CRV serviced yesterday and worked with Ty; he was great! So personable and helpful. Explained everything they did to the car and answered all my questions. Everyone at the dealership was attentive and friendly. I came home and told my husband about the great service your Honda dealership gives. Thank you! More
by Suzie Downing
Employees Worked With
Ty Clark
July 31, 2020
Don/t go here if you want any type of customer service I unfortunately purchasesd my car a little over a year ago. It was a disaster from the beginning. I have had nothing but issues with these people. Thi I unfortunately purchasesd my car a little over a year ago. It was a disaster from the beginning. I have had nothing but issues with these people. This time I made an appointment to get something that would hold a Kayak. I brought my car in the night before as I know this is easiest for them. Living in Redmond it cost me about $70.00 roundtrip to go drop off and come back. I had not heard anything about my car so I called them around 11:30 and the girl who answered and she said she tried to call me and I didn't answer. Last time I was there the phone number was as issue as well. I changed my number very soon after purchasing the car and every time I go in they always call the old number, I though this was fixed because the manager Joe said he will make sure its fixed. But again it is not fixed. I also wrote my name and number with the form I filled out when I dropped the car off, so why was that not looked at? She kept saying I only made 1 mistake. Its not just the mistake its how you deal with it. They did not quote me the over $800.00 over the phone they said it would be $280.00 roughly. They ordered the wrong part and I lost and entire day because of the mistakes they made and I have a $70.00 Uber bill that I had to pay for nothing. When I finally got my keys Rory came out after me and asked me why I was so miserable which I thought was very inappropriate. He then opened my passenger car door and tried to get in my car when I was trying to leave and he kept saying, even with the coved-19 going around you can't be nice. I told him I wasn't aware that the Covid-19 was a reason to give bad customer service. I wanted to leave and he wanted to argue. He sat there with my passenger door open and his arm on the top of the car. I was hot and I wanted to leave. He kept going on and on about how miserable I am and told me that they don't need my business. I told him I was calling Joe his manager that finally made him leave, He said I am going to tell Joe now. So I had called to speak with Joe but Rory had already got to him in his office and they wouldn't put me through because they said it was a meeting. I have left several messages for Joe that have not been answered which is very disappointing. I always get the service done where I have purchased my car. Apparently I should have read more reviews. Please save yourself a headache and do somewhere, anywhere else. More
by Dgoody73
Employees Worked With
Rory Blumenschein, Joe Price
July 23, 2020
Very Polite and efficient! Your service representative, Ty, was extremely polite and helpful getting me into your system as a new customer. As a walk in, my oil change was done Your service representative, Ty, was extremely polite and helpful getting me into your system as a new customer. As a walk in, my oil change was done in a short period of time while I waited. When finished, Ty, went over all the details of the items that were checked during service. I appreciated that they were wearing masks and following the social distancing guidelines. Thank you! More
by Manuel
Employees Worked With
Ty Clark
July 23, 2020
Everyone was friendly and they had the social distancing in place. Thank you for your concern for your customers safety and well being during this crisis. in place. Thank you for your concern for your customers safety and well being during this crisis. More
by HCook75
Employees Worked With
Katelyn Steele
July 15, 2020
Great experience Always a pleasure to do business and get my car serviced at Bend Honda. It's a simple easy process. Their service is excellent and they are friendly a Always a pleasure to do business and get my car serviced at Bend Honda. It's a simple easy process. Their service is excellent and they are friendly and professional. If you haven't done business there you should check them out. More
by VP
Employees Worked With
Orbenhon - Tech 13, Ty Clark
July 09, 2020
Very efficient and thorough. Ty was very courteous and he answered my questions clearly and explained the services scheduled before they started the work. Ty explained things tha Ty was very courteous and he answered my questions clearly and explained the services scheduled before they started the work. Ty explained things that were found and recommendations during the services performed so that I could make timely decisions about additional services needed. After the services were performed, he made sure that my car was parked in the shade, the car was just as clean inside and outside as it had been when I left it and my seat was in the correct position (I am short and that was really nice to not have to readjust it.) The total cost was less than anticipated and I intend to return to have my car serviced at Bend Honda again with the help of Ty. I highly recommend this dealership to anyone purchasing or serving their Honda. I have purchased three Honda's from them and will return for my next one. Each of my kids also has a Honda , bought and serviced by Bend Honda. More
by mcgrew
Employees Worked With
Ty Clark
July 07, 2020
Outstanding service rep and repair staff keep my 2011 CRV humming smoothly. I appreciate their honesty in evaluating repairs and maintenance and only doing what’s necessary instead of running up a big bill. humming smoothly. I appreciate their honesty in evaluating repairs and maintenance and only doing what’s necessary instead of running up a big bill. Thanks, Ty! More
by pdbagby
Employees Worked With
Ty Clark
July 01, 2020
Cameron was great to work with. Knowledgeable, great follow-through to get us the exact car we wanted, and very clear about every aspect of the sale. follow-through to get us the exact car we wanted, and very clear about every aspect of the sale. More
by Sarah
Employees Worked With
Cameron Rynearson
July 01, 2020
Taylor was awesome. He got us in and out very quickly... was friendly helpful and clear. We got a very fair deal on the extended warranty. Great job Taylor (shaun) was friendly helpful and clear. We got a very fair deal on the extended warranty. Great job Taylor (shaun) More
by Colleen
Employees Worked With
Thank you Michael and Kevin for getting the deal done! , Taylor Freeborn
June 14, 2020
Kyle made the renewal of my lease easy and fun. He was able to find me the exact CRV that I’ve been dreaming of getting for the price that I can afford. I am planning on moving, but wanted to make sure an able to find me the exact CRV that I’ve been dreaming of getting for the price that I can afford. I am planning on moving, but wanted to make sure and get my new lease going with Bend Honda since they were so great with my first lease. The entire staff is extremely helpful and caring. It is so nice not to feel pressured to make a deal you aren’t happy about or financially ready for. Thank you all so much! More
by Making People Happy!
Employees Worked With
Kyle Rynearson
