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Bellingham Ford Lincoln

Bellingham, WA

4.3
1,251 Reviews
Bellingham Ford, WA treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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1820 James Street

Bellingham, WA

98225

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Showing 1,251 reviews

August 10, 2021

I was leaving a good review but am being forced to make the statement be 25 words or longer so I deleted it and am writing this is instead. More

by Greg Thode
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Diehl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michelle Starkey
Aug 10, 2021 -

Bellingham Ford Lincoln responded

Greg Thode, We appreciate you taking the time to leave us a great 5 STAR review! Thank you

Aug 12, 2021 -

Greg Thode responded

you guys were and are great. The system that collects this information is a little to much. I'd still buy from you guys again though, just feedback for thought.

August 08, 2021

Steve Christenson was my service advisor. Even though I did not have an appointment he told me to bring my car in and it would be looked at. He added a recall that I did not know about and got my door lat More

by Mathur5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Schuler, Stephen Christiansen
Aug 09, 2021 -

Bellingham Ford Lincoln responded

Mathur5, Thank you for the kind words about Stephen and the 5 STAR Review. I can promise you that we are working on the phone issue and will have that under control before your next service visit. Thank you again.

August 07, 2021

Poor communication. They never once returned a phone call. I had to go into the shop if I wanted to speak with someone. I was originally quoted $1200 for labor for front and rear strut/shocks and alignm More

by tuc17050
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Samanatha Eisen
Aug 09, 2021 -

Bellingham Ford Lincoln responded

tuc17050, Please let me apologize for the change in price for your repair. We did have a labor rate increase, but all previous quotes are grandfathered in. Please contact me personally so I can process a refund for you here. My name is Gary Schuler and my direct line is 360-392-7105. I am looking forward to speaking with you.

August 07, 2021

Was told that there wasn't anything they could do to fix my a/c issue and that the fan not blowing was "normal". They suggested I recharge my a/c, but when I pressed the service manager said it won't actual More

by Ec
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Samanatha Eisen
Aug 09, 2021 -

Bellingham Ford Lincoln responded

Ec, Please let me apologize for how you were treated on your last service visit. I can promise you that we are working through some changes to eliminate these types of issues here. I hope that you would please contact me personally so I can refund you the the $160.00 on our invoice and pay for the repairs you had to spend at the local a/c shop. My name is Gary Schuler and my direct line is 369-392-7105. I am looking forward to speaking with you. Thank you, Gary

Aug 30, 2021 -

Ec responded

Gary, I tried calling a few times and am getting a message saying the call can't be completed. Is there a different number I can try to reach you at? Thank you for working towards making this better.

Aug 30, 2021 -

Bellingham Ford Lincoln responded

Ec, I am sorry, i just saw my message and I fat-fingered the #. It's actually 360-392-7105. Please give me a call. Thank you, Gary

August 06, 2021

What a wonderful experience purchasing a vehicle with Bellingham Ford Lincoln. We saw their website listing for our ideal truck while we were traveling out of state. Bellingham Ford Lincoln was incredibl More

by Michele
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Gilbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kirsten Kost , Cindy Eno
Aug 10, 2021 -

Bellingham Ford Lincoln responded

Michele, What a wonderful review, we very much appreciate you taking the time! Thank you

August 06, 2021

Excellent people. Excellent work! We are always impressed by their ability to identify and solve problems. And we are thankful for the clear support and communication. More

by mathkins12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Carrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen Christiansen
Aug 09, 2021 -

Bellingham Ford Lincoln responded

mathkins12, Thank you for the kind words and 5 STAR Review. Thank for allowing us to take care of you.

August 06, 2021

Steven Miller was great to work with. He is kind and helpful. The repair was finished as promised and looks great. It is always stressful to be involved in a collision but I am very happy with the outc More

by ecogeek4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2021 -

Bellingham Ford Lincoln responded

ecogeek4, Thank you for the kind words and Steven does an excellent job for us with everyone. It is stressful after an accident and we are glad that you allowed us to take care of you. Thank you for the 5 STAR Review

August 05, 2021

Process was smooth from the time I walked in about 2:50 to when the lube & oil was completed @ 4pm. Paperwork was simple at both ends. I used my points for the service. More

by Chesterbee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie James-Silva
Aug 05, 2021 -

Bellingham Ford Lincoln responded

Chesterbee, Thank you for your 5 STAR Review and we appreciate your patronage. Thanks again...

August 05, 2021

It seems really, really busy. Makes me a little worried about the quality of work but have had no problems. Everyone was helpful. Customer Service and Friendliness seemed to be impacted by being very busy. More

by Teri Regan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Christiansen
Aug 06, 2021 -

Bellingham Ford Lincoln responded

Teri, Thank you for the kind words and you are right, we have been a little busy as we reorganized a bit. I truly believe you will find us less hurried at write-up on your next visit.

August 04, 2021

Great selection of vehicles, great pricing and very easy to work with! Good people that actually cared about my situation! Thank you very much Bellingham Ford More

by RINGO13
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Marty Walker, Cole Allain
Aug 20, 2021 -

Bellingham Ford Lincoln responded

Thank you for the kind review Ringo

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