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Bellingham Ford Lincoln

Bellingham, WA

4.3
1,251 Reviews
Bellingham Ford, WA treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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1820 James Street

Bellingham, WA

98225

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Showing 1,251 reviews

July 23, 2021

Bellingham Fird is great to work with. Excellent Customer Service and very friendly staff. I would highly recommend bringing your vehicle here for service. Such a great experience. More

by Sbweitz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Carrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Samantha Monroe, Katie Bruinsma, Stephen Christiansen, Charlie James-Silva, Samanatha Eisen
Jul 23, 2021 -

Sbweitz responded

Oops. Typos. Obviously I meant Bellingham FORD. So sorry.

Jul 26, 2021 -

Bellingham Ford Lincoln responded

Sbweitz, Thank you for the kind words and 5 Star Review. No worries of "Fird" vs "Ford"! I do the same thing with a bunch of words!! Thanks again and see you next time...

July 23, 2021

It was a good experience dealing with Bellingham Ford They where very polite and Courteous I would recommend them to anyone who is interested in buying a car More

by JTGOODMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake Saville
Jul 26, 2021 -

Bellingham Ford Lincoln responded

JTGOODMAN, Thank you for the great review, its good to know that we are getting it right!

July 22, 2021

My disappointment with the service relates to the lack of communication by the service writer Steve, not the technician(s) who did the actual work on my vehicle. Also displeased with the number of days (10 More

by richwagen
Customer Service
Quality Of Work
Price
Recommend Dealer
No
Employees Worked With
The shuttle driver was helpful and very customer oriented.
Jul 22, 2021 -

Bellingham Ford Lincoln responded

Carol, First, let me please apologize for the communications breaking down on our end. We realize that is an issue right now and are working diligently to correct it and are sorry you had to experience it. Would you please reach out to me on my direct line, (360) 392-7105? My name is Gary Schuler and I would like to have your vehicle detailed for you, on us. Please let me know and we can get it scheduled and I will provide you with a loaner while we get that done. Again, my apologies for your last visit. I will work hard to make your next one the way it should be. Thank you, Gary Schuler

July 20, 2021

Were very unpleasant. They were complaining about many things but mainly that they were short staffed in front of customers and just very loud about it More

by Jojo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Samantha Monroe, Katie Bruinsma
Jul 20, 2021 -

Bellingham Ford Lincoln responded

Jojo, I hope you can find a way to accept my apologies for our poor behavior. While we currently find ourselves in a short rebuilding phase, that is nothing we should be discussing in front of our customers, loudly, quietly, or ever. I would like to try and make amends here and hope you would reach out to me on my direct line, (360) 392-7105. My name is Gary Schuler and I am looking forward to talking with you soon. Thank you for your business. Gary

July 20, 2021

After nine hours in the shop your “technician “ had not diagnosed the problem in my trucks computer. More egregious, he missed the fact that the battery was weak (identified by another vendor). This requ More

by jeffernst
Quality Of Work
Recommend Dealer
No
Employees Worked With
David Carrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2021 -

Bellingham Ford Lincoln responded

jeffernst, Please allow me to apologize for the 9 hour wait and the issues with your battery too. My name is Gary Schuler and I would appreciate the opportunity to help take care of you here on your next service visit. My direct line is (360) 392-7105. Please reach out to me when it is convenient and we can see if we can get everything taken care of. I am looking forward to hearing from you. Thank you, Gary

July 18, 2021

Mark was extremely patient and attentive with us. I had been truck shopping on and off for about two years, waiting for the right truck. For us even a used 2017 truck was a huge investment. After looking o More

by Arickcg
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Collins, Jake Saville, Mark Collins
Jul 19, 2021 -

Bellingham Ford Lincoln responded

Arick & Stephanie, Thank you so very much for entrusting your business with us we truly appreciate it. Glad we found the right truck for and hope you enjoy for years to come!

July 18, 2021

The Service Tech was pleasant. However I was shocked at the extent of the required repair (airbag electronics) considering low mileage. When the problem was first reported there was little effort to assist More

by Pdtole
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
David Carrera
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2021 -

Bellingham Ford Lincoln responded

Pdtole, So sorry for the experience! Please give me a call to review what happened! I would like to look into the matter and see what we may have been able to do to better your experience. My direct line is 360-392-7002. Thank you Julian Greening General Manager

July 18, 2021

Very satisfied with the wonderful reception when .i bring my car in for servicing. Very helpful when I stopped in to get a light bulb changed for my right rear turn signal. More

by Roberta
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Carrera
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Moya
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen Christiansen
Jul 19, 2021 -

Bellingham Ford Lincoln responded

Thanks for the great review Roberta we very much appreciate you taking the time!

July 15, 2021

Your service department was terrific to work with. David was so good about letting us know what was going on and was so kind. Great to work with . More

by lvgreiner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Carrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2021 -

Bellingham Ford Lincoln responded

lvgreiner, Thank you for the feedback and kind words about David. He really does a great job for us and works very hard to keep our customers informed while they are in for service. I'll make sure that David knows about your review. Thank you again and we will look forward to seeing you for future services.

July 15, 2021

Repairs done right first time. All I ask! Sorry they want at least 25 words so I am extending this simple review out as long More

by bill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Carrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Samantha Monroe, Katie Bruinsma, Stephen Christiansen
Jul 19, 2021 -

Bellingham Ford Lincoln responded

Bill, Thanks for taking the time to give this review, we truly appreciate you taking the time!

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