Bellevue Nissan

Sold the car I was talking to them about out from under me Pretty poor customer service and communication. Was talking to them about buying a used car on their lot, literally finished putting all of the financ Pretty poor customer service and communication. Was talking to them about buying a used car on their lot, literally finished putting all of the financing and other arrangements, and they send me an email to tell me they'd sold the car out from under me, at wholesale no less. Not even the courtesy of a call back about it. Very poor handling all around, not somewhere I would voluntarily buy from. More

Great dealership - if you want to get humiliated I was there today to buy new Pathfinder, I wanted to see the internet manager Brandon, I was told he is not available and some one else for some reaso I was there today to buy new Pathfinder, I wanted to see the internet manager Brandon, I was told he is not available and some one else for some reasons as soon I mentioned that I am there to know more about the Lease special, and asked what are the color options, the sales person lost his interest and said with flat face there is no option they have only one vehicle on that special and he need to find the keys for that, he took my driving license and Registration for my Lexus for trade in. After 30 min of wait I searched for the sales person and asked what is going on and demanded my driving license and keys, he returned them and told me they are still looking for the keys for the as they have only one on that special, My intention was to go check Toyota Highlander across the street till they can find the keys, but to my surprise he was little rude, I politely told him it is taking too long and before I could complete that I will be back, he again rudely interrupted and said he is working on finding keys. to that I said find please give me back the copy of my drivers license as it contain personal information including address. An other person from the room (which we were standing in front of ), "we can't return the copy of your license" I politely asked that there is personal information on it, he suggested rudely "we can shred it", i was fine with that and as soon I agreed he just tossed it in on of the box, I again requested "can you please shred it or let me tear it", he replied this is the best he can do a company will shred it, I request can i talk to your manager, to my surprise he claimed that he is the manager, i was surprised how a manager can be that rude and stated you can't be the manager, he took it to an other notch and said please leave my property .... What !!!!!... he even walked me to the door... really !!! ... This is how Nissan Bellevue treats their potential customers ? while walking to the door I asked for his name, he didn't answered and tried to hide his Name tag but I was able to take a glimpse his name was I believe "SAM" and for sure he was "GSM" I think i.e. General Sales manager. I was so surprised with his attitude that I couldn't figure out what to do next, I did called Bellevue Police for advice, as it happened inside a private property and i went there willingly there was legal option, he advice me to take my to another place. I did that and have bought Highlander XLE today at a great deal 299/Month :) (Thanks to SAM, otherwise I would have end up with Nissan pathfinder) For sure I will not even close to Nissan rest of my life nor will let any my family or friend go near it. More

Certified Nissan Leaf Came here to look at certified pre-owned Nissan Leafs. Staff was very knowledgeable and helpful with driving range and techniques for EV. Worked wit Came here to look at certified pre-owned Nissan Leafs. Staff was very knowledgeable and helpful with driving range and techniques for EV. Worked with Nate and was happy with my overall experience. More

Amazing CS Parts specialists spencer randell took care of me going above and beyond. He called around looking for a part and even called me when he finally locat Parts specialists spencer randell took care of me going above and beyond. He called around looking for a part and even called me when he finally located it. More

Great experience, courteous, polite, no pressure, easy to understand options, great showroom easy access will cone back when ready to purchase next month t experience, courteous, polite, no pressure, easy to understand options, great showroom easy access will cone back when ready to purchase next month thank you More

Fantastic customer service Knowledgeable staff about the parts they sell. Greatly appreciate the friendliness of the sales person. Parts ordered came in a timely manor. Thank yo Knowledgeable staff about the parts they sell. Greatly appreciate the friendliness of the sales person. Parts ordered came in a timely manor. Thank you bellevue Nissan More

Parts & Service AAA++ happy with customer service Andrew who I was dealing with went above with beyond to help with my situation . Took the time to make sure everything that I needed was correct. Andrew who I was dealing with went above with beyond to help with my situation . Took the time to make sure everything that I needed was correct. More

Parts Department So, I work at a body shop & buy parts from the parts dept. Those guys are great, Andrew is great parts person, also work with Vanessa, Joel, Spence, M So, I work at a body shop & buy parts from the parts dept. Those guys are great, Andrew is great parts person, also work with Vanessa, Joel, Spence, Morgan , they always keep me informed on parts eta, parts arrive pretty much on time, they get parts if we need right away, very satisfied with there service More

Service firsr The parts department is fantastic. He service department is thorough and fair. We bought our car at a different dealer and had a poor experience there The parts department is fantastic. He service department is thorough and fair. We bought our car at a different dealer and had a poor experience there. We switched to Bellevue and found our home. More

Excelent Service Andrew and the parts staff go above and beyond to help our shop reach our cycle time and quality metrics with our Insurance partners, thank you Andrew and the parts staff go above and beyond to help our shop reach our cycle time and quality metrics with our Insurance partners, thank you More