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Bell Road Mitsubishi
Phoenix, AZ
1,940 Reviews
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing.
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday 10:00 AM - 4:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,940 reviews
April 12, 2023
Experience was pleasant and brief. Lunch was provided. Assistance concise. Very polite and comfortable. Other staff was friendly and helpful. Lunch was provided. Assistance concise. Very polite and comfortable. Other staff was friendly and helpful. More
by Sheryl3
Verified CustomerEmployees Worked With
Scott Collins
April 10, 2023
I had such a positive encounter here. From the staff to the environment I felt so much more at ease than any other dealership. Sam was so incredibly helpful. From the staff to the environment I felt so much more at ease than any other dealership. Sam was so incredibly helpful. More
by Sarahhgarcia
Employees Worked With
Samuel Giovino
April 08, 2023
Aj and the team were able to identify damage to my vehicle that had happened at another oil change company. He personally spoke to their representative and now the cost of repair will be covered by th vehicle that had happened at another oil change company. He personally spoke to their representative and now the cost of repair will be covered by the company who did the previous oil change. I don’t believe it they would have covered the cost if he didn’t go above and beyond to speak with them. Great communication with the customers and keeping them in the loop! More
by bt1024
April 08, 2023
Sales person and financial services were great. But management was not helpful or responsive to calls made after sale. Sold us 2018 Dodge grand caravan on 4/4/23. We locked the van while going int But management was not helpful or responsive to calls made after sale. Sold us 2018 Dodge grand caravan on 4/4/23. We locked the van while going into the store the next day. Come out to get back into the van and was unable to. The key fob didn't work and there is no key in the fob to unlock the doors. So far it has cost $230 just to unlock the van. I have been calling the dealership and they have not called me back. I have made an appointment to get new keys (key fobs) made. I have no other choice, we can't go anywhere unless we leave the van unlocked. I will be sending you the bills for the keys. I just don't understand how you can sell an automobile that has no keys. And yes I changed the batteries in the fob! What a unprofessional way of doing business! Gina Parker More
by ginpar1
Employees Worked With
Jeff
April 06, 2023
Everyone was so helpful and kind . The process of buying a car was so easy with all the great folks who helped me . Once again thank you The process of buying a car was so easy with all the great folks who helped me . Once again thank you More
by Jamesdub2002
Employees Worked With
Gregory Cabuslay, Tyler Frederick
April 05, 2023
This is the 3rd vehicle traded and purchased at this dealership in the last month. From finding the right vehicle to making sure it was the right price, trade value, and finance company Samuel and Greg dealership in the last month. From finding the right vehicle to making sure it was the right price, trade value, and finance company Samuel and Greg in Finance are A+++. Thank you Bell Road Mitsubishi! More
by KedsDrive
Employees Worked With
Edward Himes, Gregory Cabuslay, Samuel Giovino
April 04, 2023
The staff are rude. Plus the man I was supposed to meet with never showed up. There’s always issues every time I go there. I regret buying a car from there. Plus the man I was supposed to meet with never showed up. There’s always issues every time I go there. I regret buying a car from there. More
by COLENE_BOYD
