Bell & Bell GMC
Little River, SC
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400 Reviews of Bell & Bell GMC
The repair to my car was very good. The greeting from the service manager was just okay. Since my 2021 Buick only had 21,000 miles on it, I asked when the road rep visited Bell & Bell The greeting from the service manager was just okay. Since my 2021 Buick only had 21,000 miles on it, I asked when the road rep visited Bell & Bell to see if it could be covered since it is a known flaw for GM cars. (My father-in-law owned a dealership so I know more than the average person about car dealerships). She looked at me with a blank stare - "never heard of a road rep". Meanwhile another passing employee (an older man) snarled "I've worked here 20 years - ain't never heard of. road rep." When I was notified that my car was finished, I approached the service manager. She handed me the keys. I asked her where my car was. She pointed to a large parking lot - "it's out there somewhere." This is not at all professional! I had to searched through dozens of cars till I found mine! This is why I only gave the dealership 3 stars. More
I was given an option between a oil change and having major work done, which I really don’t know if that’s what I needed but when I brought it in and asked if it was safe to drive when they couldn’t take major work done, which I really don’t know if that’s what I needed but when I brought it in and asked if it was safe to drive when they couldn’t take it in for another week and a half they said yes me when I went in they said there was no oil so making sure it was safe to drive wasn’t actually true when I had brought it in when they couldn’t work on it, I have had only negative situations with this from having to pay for the second battery installation when it was guaranteed never had that in the past, and I won’t have that problem now because I traded it in somewhere else, and they would’ve had my business for another vehicle had I felt good with the service. Kyle had to help me last time when they wouldn’t take the coupon for my repairs and I never feel like I’m being taken care of in their service department properly, so I chose not to buy a vehicle from you and I went to Chevy and picked up a truck cause I’ve been wanting a truck and I let them know there was some type of oil leak that you said, but why did I pay for an oil change and not just been offered to tap it off for whatever it cost for the oil if I was gonna trade it in and I don’t even know if I believe it because I had no overheating. I had no check engine light and I haven’t really felt comfortable with the service department. Hanin White was wonderful. I never questioned them. I always felt like I got a good shape from their service department and they even looked up coupons for me when I used to go to help me out at Hadwin-white if I liked your service, I would’ve definitely got a car from you. More
Malissa greeted me with a smile and answered all my service questions promptly and professionally! Great service at Bell &Bell for a first time customer. I will return for any service needed in the fut service questions promptly and professionally! Great service at Bell &Bell for a first time customer. I will return for any service needed in the future. More
I had my car towed there and specifically asked if they work on Hyundais and service said yes. However I was then called to say they could not repair so had to have it towed again to Hyundai dealership so work on Hyundais and service said yes. However I was then called to say they could not repair so had to have it towed again to Hyundai dealership so that was a bit of an inconvenience. In fact there were 3 advisors there that heard me ask and they did not speak up and tell me More
Pat & Staff at Bell & Bell are superb and very businesslike , but nice also ! Super job on our 22 Hyundai Tucson ! I will send anyone to their shop ! Thanks & appreciate !!! businesslike , but nice also ! Super job on our 22 Hyundai Tucson ! I will send anyone to their shop ! Thanks & appreciate !!! More


