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Bell & Bell GMC

Little River, SC

4.7
400 Reviews
Call Dealership (843) 353-0095
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2491 Highway 9 East

Little River, SC

29566

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400 Reviews of Bell & Bell GMC

July 31, 2025

Nicole was very friendly, professional and answered my questions. I thought my car was due for 45k check and she advised it would be 50k check. At that check, the cabin air filter would need replacing but More

by lawoman62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Grasso, Nicole Hinton
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July 30, 2025

Took my car in without an appointment and they fixed it and did the other work I had asked for all in the same day. I expected to wait until the next day to get my car but it was done that afternoon. Se More

by dmlhilliard2008
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Hinton
Print
July 29, 2025

I bought my vehicle at Bell and Bell, so feel it's the best place to have my vehicle serviced More

by pkrueger55
Recommend Dealer
Yes
Employees Worked With
I don't remember, it was a very nice lady when I checked in
Print
July 29, 2025

They are always very professional. Don't have to wait very long . Good job every time More

by MCW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Grasso
Print
July 29, 2025

I’m very unpleased with you guys I spent 1400 dollars to get my car fixed and it still was t fixed I will atleast want to sit down and talk to the owner or gm about my car and money situation More

by lazhia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nicole Hinton
Print
Aug 06, 2025 -

Bell & Bell GMC responded

Thank you for your feedback. We're truly sorry to hear that you were unhappy with your experience. Our team always aims to treat every customer with kindness, honesty, and respect — and we did our best to explain the necessary repairs and costs involved upfront. Although the work was properly diagnosed and communicated, we still chose to issue a full refund as a gesture of goodwill and understanding. While we understand emotions can run high during stressful situations, we were disappointed by the rude and disrespectful behavior we encountered during the process, particularly from a member of your party. That said, we’re always willing to go the extra mile to make things right. We wish you the best moving forward and hope your vehicle issues are resolved to your satisfaction. Sincerely, Bell and Bell GMC

July 29, 2025

The people I talked with in the service dept were great. My car was taken care of in a timely manner. Great experience! More

by GOODESUNNY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Grasso
Print
July 26, 2025

Wonderful experience and will be doing business with them in the near future and highly recommend. More

by armokovichmotorsports
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Hinton, Beau Montgomery, Shelina Fisher, Mikayla Strickland
Print
July 26, 2025

Bell and bell did an amazing job with my vehicle and they also helped with the insurance claim when there were issues there. Got my car in and out very fast. More

by MARCHIO2011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Bell , Melissa Grasso
Print
July 26, 2025

The check in and check out processes are not customer friendly. The personel in these areas where not focusing on helping the customer but rather expediting to get the vehicle into the shop and later ou More

by akellystaton5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Melissa Grasso
Print
Aug 15, 2025 -

Bell & Bell GMC responded

Thank you for taking the time to share your feedback. We sincerely apologize for the experience you had during your recent visit to Bell and Bell GMC. Providing attentive and customer-friendly service during both check-in and check-out is something we take seriously, and we're sorry to hear we fell short in this regard. On the day of your visit, we were unfortunately short staffed, which impacted our ability to deliver the level of personalized service you—and all of our customers—deserve. That said, it’s our responsibility to ensure each guest feels valued and supported, regardless of the circumstances, and we are actively working to improve in this area. We truly appreciate your patience and your feedback, as it helps us grow and improve. If you're open to it, we’d welcome the opportunity to speak with you directly and make things right. Please feel free to reach out to our service team at your convenience. Thank you again for bringing this to our attention. —The Bell and Bell GMC Team

July 26, 2025

Right on the money good people to do business with and I have for along time More

by richardsonbuildersandson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Bell, Pat McAleer, Melissa Grasso, Nicole Hinton, Beau Montgomery, Shelina Fisher, Mikayla Strickland
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