Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

Beck & Masten Buick GMC South

Houston, TX

Overview
Employees
Reviews
Vehicles
4.5
2,770 Reviews
Our mission at Beck and Masten South is to provide our clients with an experience that is unsurpassed in automotive sales. From the initial visit, throughout ownership and beyond, our sales professionals will exceed every expectation of our clients.
Contact Dealership

12820 Gulf Fwy

Houston, TX

77034

Directions

By Type

Showing 2,770 reviews

January 02, 2023

Great service. Issues came up that were not expected but our service advisor and the dealership addressed w Them fairly. More

by marquezfamily05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rosie Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gaby Cano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frany Zepeda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deanna Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arturo Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 04, 2023 -

Beck & Masten Buick GMC South responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let me know. Take care! Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

January 01, 2023

ENA and Anthony are awesome! They made my Dream come true. I’m a customer for life !! More

by fourwaytranspo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Morelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : ENA and Willie Hill
Report | Print
Jan 04, 2023 -

Beck & Masten Buick GMC South responded

I am ecstatic to hear you were able to purchase your new car! At Beck & Masten Buick GMC South, we are always here to make your dreams come true and will be here to help when it’s time for service on your car. Take care! Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

December 31, 2022

Loved the customer service and the hospitality of the location. Smooth and easy process to get approved and walk out with the vechile More

by RAQ.RODRIGUEZ07
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Cuellar
Report | Print
Jan 02, 2023 -

Beck & Masten Buick GMC South responded

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything I can assist you with in the future, please let me know. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

December 31, 2022

Awesome service department and staff! ! Addressed my vehicle problems and had my vehicle back the very next day!! More

by Marc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel 125963
Report | Print
Jan 03, 2023 -

Beck & Masten Buick GMC South responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

December 31, 2022

I absolutely love my sales guy Jason! ! He was amazing and very knowledgeable. I really enjoyed working with him and the finance guy Will they made my experience fun and enjoyable More

by Freshhudson08
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Beck
Report | Print
Jan 03, 2023 -

Beck & Masten Buick GMC South responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

December 30, 2022

Service department is great. Rosie is very helpful and is always there to explain if I have any questions. More

by LEGODSEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rosie Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 02, 2023 -

Beck & Masten Buick GMC South responded

I truly appreciate you taking the time to write about your experience at our service department. I want to provide all of our customers with quick and efficient vehicle maintenance, and I am thrilled to hear that you feel you had such a wonderful experience with Rosie. I am happy to hear that you can trust us with your vehicle, and I hope you continue to choose us whenever you need your car serviced. I can’t wait to see you again soon! Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

December 30, 2022

Professional service and they stand behind their work they diagnose and fix problems other dealerships miss More

by Robert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 02, 2023 -

Beck & Masten Buick GMC South responded

Thank you for your wonderful feedback! Feel free to let me know if you have any concerns about your vehicle. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

December 28, 2022

I brought my vehicle in for an oil change and a nail in my tire. Oil change was quick and went well. When I asked about the nail they said I didn’t have one. I got home nail was in my tire. I called they s More

by Jejudd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Didn’t work with any above.
Report | Print
December 27, 2022

Great service smooth transaction. We were able to get all our questions answered.we got help with everything we needed. More

by vivisaez21
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mohammed Qureshi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edgar, Frank Nolden
Report | Print
Dec 28, 2022 -

Beck & Masten Buick GMC South responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

December 27, 2022

Tanner was very helpful. The finance rate was high on high side. Had to refindance to get payment down. 2023. Yukon2023. More

by PAGE.WILLIAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner
Report | Print
Dec 29, 2022 -

Beck & Masten Buick GMC South responded

Page, I appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to me so that I can learn more about your visit. I hope to talk with you soon. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

1
...
61
62
63
...
277