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Beck & Masten Buick GMC South
Houston, TX
2,770 Reviews
Our mission at Beck and Masten South is to provide our clients with an experience that is unsurpassed in automotive sales. From the initial visit, throughout ownership and beyond, our sales professionals will exceed every expectation of our clients.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 6:30 PM
Friday 7:00 AM - 6:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
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Showing 2,770 reviews
January 03, 2023
Amable servicio del personal, poco tiempo de espera, estoy contenta con el trabajo, en los departamentos que he visitado estoy contenta con el trabajo, en los departamentos que he visitado More
by Martha Idalia Gutiérrez
Verified Customer
January 02, 2023
Daniel’s service and responsiveness was exceptional. I’ll definitely be using Beck & Masten for my service needs going forward. Daniel’s professionalism and effectiveness should be the standard for othe I’ll definitely be using Beck & Masten for my service needs going forward. Daniel’s professionalism and effectiveness should be the standard for other service reps. More
by James_ut11
Employees Worked With
Daniel Wood
January 02, 2023
La señora rocio Hernández fue una persona muy eficiente me ayudo en todas mis dudas gracias me ayudo en todas mis dudas gracias More
by estradasanjuanita6868
Employees Worked With
January 02, 2023
Horrible service no good communication with the service advisor didn’t make effort to get vehicle diagnoses in timely manner. advisor didn’t make effort to get vehicle diagnoses in timely manner. More
by bibi.navarro
Employees Worked With
January 02, 2023
It was clean. Everyone was nice. I might go back, but probably go to another dealership. I felt that the Sterling McCall GMC dealership is overall better. I us Everyone was nice. I might go back, but probably go to another dealership. I felt that the Sterling McCall GMC dealership is overall better. I used coupons at both dealerships but it was a better deal at the Sterling McCall one. I probably waited the same amount of time at both places, but at Sterling McCall, my truck was washed when I took it there for just an oil change. I also received a report about my truck and everything they inspected to ensure it was good or might need repair. Didn’t receive that at BM GMC South. They also never reset my oil mileage to 100%, which Sterling McCall did. I had to look it up how to do it and figure it out myself. It was easy enough after a few attempts, but I shouldn’t have to do that if I’m waiting 90 mins for an oil change and another dealership manages to get all of that done in the same time frame or less. More
by DG
Employees Worked With
Rex
January 02, 2023
Great service and awesome communication. My vehicle was ready quickly and the person explained to me suggested service. My vehicle was ready quickly and the person explained to me suggested service. More
by sohopanther_12
Employees Worked With
January 02, 2023
Great customer service. They provide good communication and understand the need to return truck ASAP. They provide good communication and understand the need to return truck ASAP. More
by KMCCOY003
Employees Worked With
January 02, 2023
We were treated with the friendliest service and our salesman, Josh Morris, made sure we left with exactly what we wanted. He did nothing but the best on our visit. Our daughter could not be happier wit salesman, Josh Morris, made sure we left with exactly what we wanted. He did nothing but the best on our visit. Our daughter could not be happier with her first car. More
by me_tweedr069
Employees Worked With
josh Morris, Willy, Manny Escalon
