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Beck & Masten Buick GMC South

Houston, TX

Overview
Employees
Reviews
Vehicles
4.5
2,770 Reviews
Our mission at Beck and Masten South is to provide our clients with an experience that is unsurpassed in automotive sales. From the initial visit, throughout ownership and beyond, our sales professionals will exceed every expectation of our clients.
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12820 Gulf Fwy

Houston, TX

77034

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Showing 2,770 reviews

January 05, 2023

Ada and Orlando were wonderful to work with. They were so attentive to details and answered all of my questions. They made the auto buying experience so much better than I expected. It was a ple More

by svbay
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Mohammed Qureshi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ada Pasasin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Orlando Pasasin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 06, 2023 -

Beck & Masten Buick GMC South responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

January 04, 2023

Excellent fast service. Staff are always curteous and quick to help. Agents always call when vehicle is ready and to discuss work scope. More

by Ejlmalajl2913
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
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Jan 05, 2023 -

Beck & Masten Buick GMC South responded

Thank you for leaving us this great review! I am very happy to hear that we could be so helpful during your recent visit with us. I look forward to seeing you back again in the future. Take care! Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

January 04, 2023

they serve you very kindly I recommend this dealer if you plan to buy a car More

by NELSONJSANDOVAL25
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jp
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Jan 06, 2023 -

Beck & Masten Buick GMC South responded

We cannot thank you enough for your wonderful review of Beck & Masten Buick GMC South and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

January 04, 2023

Great service working with Beatriz very helpful with the purchase didn’t have to wait at all More

by nia.galvan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Morelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Beatriz
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Jan 05, 2023 -

Beck & Masten Buick GMC South responded

Beatriz is pleased to learn that you enjoyed your car buying experience with us! Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

Jan 06, 2023 -

nia.galvan responded

Had great service

January 04, 2023

Easy to deal with, no back and forth! Highly recommended Ada, she was great to work with! Hope to do business again in future! More

by jcsasmith
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ada Pasasin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 06, 2023 -

Beck & Masten Buick GMC South responded

We cannot thank you enough for your wonderful review of Beck & Masten Buick GMC South and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

January 03, 2023

Sold me a car that had metallic breaks instead of good quality breaks. A week later I had to get brakes and rotors replaced More

by SEXTON.PHILLIP
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Pepe
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Jan 05, 2023 -

Beck & Masten Buick GMC South responded

Sexton, I am not pleased to hear of the incident you described in this review. I want nothing more than to work with you to correct this situation as soon as possible. Please feel free to contact me at your earliest convenience. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

January 03, 2023

Love the service. You guys ROCK!! Everyone was very helpful! Keep up the good work!!! More

by Elizabeth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I dealt with Danny and he is wonderful! Thank you all!!!!
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Jan 05, 2023 -

Beck & Masten Buick GMC South responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

January 03, 2023

My experience was very good. From sales person JP who was patient and friendly with me as I was looking at multiple vehicles trying to make decisions. Once I made the decision, More

by LEE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juan Pineda (JP)
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Jan 05, 2023 -

Beck & Masten Buick GMC South responded

Thank you so much for taking the time to share your feedback with us! I work hard to make sure our guests have an awesome experience. I will share your comments with our team and I look forward to working with you again down the road. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

January 03, 2023

Great customer service , You will leave happy . Very flexible with what you want Will definitely be back More

by jrangel40
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ena , Frank Nolden
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Jan 05, 2023 -

Beck & Masten Buick GMC South responded

Thank you so much for giving us an opportunity to work with you! I look forward to helping you with any and all of your future automotive needs! Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

January 03, 2023

Fast and friendly service everyone is very professional and knowledgeable about there products and services More

by stevechavarria75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward
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Jan 05, 2023 -

Beck & Masten Buick GMC South responded

I am pleased to hear that our team took care of you and that everything went very smoothly. I hope to see you again in the future. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

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