Beau Townsend Ford

I really enjoyed my car buying experience, and I really appreciated the follow up call to ask if I had any questions offer assistance with any confusion I may have now or in the future. Thank you so much. appreciated the follow up call to ask if I had any questions offer assistance with any confusion I may have now or in the future. Thank you so much. More

Mike Schmidt was extremely knowledgeable and friendly from the moment I met him. After several visit to the dealership I knew exactly what I wanted and Mike made that happen. He made the sale easy, exp from the moment I met him. After several visit to the dealership I knew exactly what I wanted and Mike made that happen. He made the sale easy, explained all the financing options and then explained the operation of the car and accessories to my complete satisfaction. More

Excellent overall customer service. They located the vehicle very quickly, arranged for its transport from Virginia, and processed the lease paperwork in a minimal amount of time. vehicle very quickly, arranged for its transport from Virginia, and processed the lease paperwork in a minimal amount of time. More

Our salesman, Todd Cade, worked diligently to find us the exact trucks we were looking for at a price within our budget. He went the extra mile to make this deal happen. Chris York then finished the deal b exact trucks we were looking for at a price within our budget. He went the extra mile to make this deal happen. Chris York then finished the deal by patiently explaining each piece of paperwork requiring signatures and had everything in order when I arrived to sign them. More

Justin had extensive knowledge of product, gave attention to details, exhibitied friendliness and helpfulness. He's an all around perfect salesman; no pressure just information. to details, exhibitied friendliness and helpfulness. He's an all around perfect salesman; no pressure just information. More

I was extremely pleased with my experience. Jeff knew the answers to all my questions and was knowledgable enough to suggest things that I hadn't even thought about. Jeff also made it very effortless to orde answers to all my questions and was knowledgable enough to suggest things that I hadn't even thought about. Jeff also made it very effortless to order and take delivery of the vehicle. More

Wanted to thank you for your time and for helping me get my car loan where I needed it. Mark was great with helping me choose the right vehicle and very friendly and never was one of those pushy sales peopl my car loan where I needed it. Mark was great with helping me choose the right vehicle and very friendly and never was one of those pushy sales people which made my decision very easy on purchasing a car through beau ! More

My wife and I have been looking for a replacement for our My wife and I have been looking for a replacement for our 2004 Mercury Sable for a while. My dad had bought two cars form Beau Townsend Ford, so we My wife and I have been looking for a replacement for our 2004 Mercury Sable for a while. My dad had bought two cars form Beau Townsend Ford, so we went there looking for a mid sized replacement. While looking at their inventory my wife spotted a sunset copper 2014 Ford Fusion and fell in love. We started talking to our salesman, Mike Turner, and started discussing colors and options. My wife was looking at two specific colors, the sunset copper, and the deep impact blue, which was the lesser expensive of the two. Mike informed us that usually the first color a person pick's is the one that they will be the most happy with. So after some fantastic customer service from our salesman, Mike Turner, used car sales manager, Jason Pemberton, and finance manager, Kevin Berger, my wife and I were on our way home with a sunset copper, 2014 Ford Fusion SE, and we love it. So if your looking for a New car, Beau Townsend Ford has the largest selection of cars in about every color that you could possibly want. So if you are in the market for a new car we highly recommend you give them a try. More

Johnny and Ken were fantastic! Very helpful and friendly! We appreciated how easy the process was. We will be back in the spring to hopefully purchase another vehicle! We appreciated how easy the process was. We will be back in the spring to hopefully purchase another vehicle! More

I started out working Jeanine Bussard via the Internet and email. Jeanine was quick to respond to our questions, but respected our privacy. When we found the vehicle we wanted at another Ford dealer, I and email. Jeanine was quick to respond to our questions, but respected our privacy. When we found the vehicle we wanted at another Ford dealer, I contacted her and within 3 hours she had the vehicle at Beau Townsend. We were stunned and impressed by how quickly she acted on our request. That was amazing service! Unfortunately Jeanine was out sick when we got to the dealer the next day to make the purchase. But Joe Petty was ready and waiting to step in and help us complete the sale. Joe took the time to step us through every detail of the vehicle, got our trade-in evaluated while we test drove the new vehicle, and was waiting for us when we got back. He made sure we met the Sales Manager and Larry Taylor, which brought a personal touch to the sales event. While we worked with the finance department, Joe took it upon himself to go through our trade-in one more time and found a couple items we had left in it. The parking pass for my wife would have been a problem had Joe not found it for us. Once the paperwork was completed, Joe took us out to the new vehicle, walked us through the vehicle one last time, and sent us on our way. The entire Townsend team made the process quick and easy. More