Bay Ridge Subaru

Always feeling safe! I went in on Wednesday 3/27 with a question about my tire gauge indicator. My questions were answered, the problem corrected, all tires checked and le I went in on Wednesday 3/27 with a question about my tire gauge indicator. My questions were answered, the problem corrected, all tires checked and left with peace of mind. Thank you Pamela and all the folks at Bay Ridge Subaru. More

Great buying experience Joe Teti was very responsive to my needs. He showed great interest in pleasing me. I shopped around and he beat the low price I received elsewhere. He Joe Teti was very responsive to my needs. He showed great interest in pleasing me. I shopped around and he beat the low price I received elsewhere. He was very helpful and took time in explaining all the car's functions. More

Accomodating I brought my car in for a safety recall but really needed it back the same day. The service people were really accommodating to my needs and got it do I brought my car in for a safety recall but really needed it back the same day. The service people were really accommodating to my needs and got it done for me in good time More

Quick service! Very fast and professional service with thorough explanation of all the options and process. My only concern is that it is going to take a very extend Very fast and professional service with thorough explanation of all the options and process. My only concern is that it is going to take a very extended amount of time to get the part required for the airbag recall. More

Seamless, friendly, no pressure, informative, no games. Car shopping can be stressful. I’ve been shopping for a few months, & this was the FIRST dealership I went to that didn’t try to rush me to make a de Car shopping can be stressful. I’ve been shopping for a few months, & this was the FIRST dealership I went to that didn’t try to rush me to make a decision. Salespeople were lovely & helpful. I test drove 2 vehicles & The salesman Andre took the time to explain all the differences & features of each vehicles. No high pressure sales tactics. No stupid questions like” how much do u want to spend”. After I chose a vehicle Chris showed me every button this car has and what they all do (and there were a lot). Very professional & courteous group of people. I would HIGHLY recommend this dealership. My experience was GREAT! More

Quick and efficient My service was performed quickly and efficiently and I was treated very well by Subaru staff. I would highly recommend them. Showroom was being reno My service was performed quickly and efficiently and I was treated very well by Subaru staff. I would highly recommend them. Showroom was being renovated but still clean waiting area. More

Trouble with my driver door not opening Twice so far (on a car that is not yet a year old) I have had the problem of the driver door not opening. Both times all the other doors open but not Twice so far (on a car that is not yet a year old) I have had the problem of the driver door not opening. Both times all the other doors open but not the driver door. After waiting a some minutes the door eventualy opened both times. I even called Subaru service the first time only to have to cancel when the door then opened. Your service department could not find a problem. This scares me because I am afraid that I will be somewhere at night or on a road trip and not be able to get into my car. Let us hope that this does not happen..I also had a problem getting into Android Auto App in the car. Your service rep Mark was very patient in trying to resolve that issue. Overall I have had good service with your company but as I said I am worried that the door situation will happen again! I travel to South Carolina and as a woman traveling alone I hate that I always have to worry about the door. I leased a Subaru because I thought that it would be a safe car. More

Bought a new forester! Had a great time buying a new car from Andre. Price was as negotiated beforehand, everything was straightforward. They added custom leather and it loo Had a great time buying a new car from Andre. Price was as negotiated beforehand, everything was straightforward. They added custom leather and it looked spectacular (black leather with orange stitching). Chris, who showed us all the features of the car, was spectacular — very friendly and excited. Would buy again from them. More

Great service My Experience was very professional, quick and efficient . I would definitely come back for future services at Bay Ridge .Thanks for being a great te My Experience was very professional, quick and efficient . I would definitely come back for future services at Bay Ridge .Thanks for being a great team More

Service review Service took just under 2 hours, as expected. Service staff was courteous and helpful. I used a coupon received in the mail, which brought me in to do Service took just under 2 hours, as expected. Service staff was courteous and helpful. I used a coupon received in the mail, which brought me in to do regular maintenance: oil change, wipers, wheel rotation, emissions test. More