Bay Ridge Subaru

2 recalls I was taken in at the specified time and I was out in a little over an hour. Afterwards, Chris Malone walked me through some radio/iPhone functionali I was taken in at the specified time and I was out in a little over an hour. Afterwards, Chris Malone walked me through some radio/iPhone functionality that I couldn’t figure out myself. Very helpful and courteous. More

Car sale Gerald was very informative and sold me on the cars safety features. He kept me up to date on the progress of the arrival of the car. Gerald was very informative and sold me on the cars safety features. He kept me up to date on the progress of the arrival of the car. More

Turning in and leasing new outback Excellent experience at bay ridge suburu as usual. This is now my third outback with them. Would highly recommend to anyone wanting a suburu. Will be Excellent experience at bay ridge suburu as usual. This is now my third outback with them. Would highly recommend to anyone wanting a suburu. Will be back for sure after this lease, if not sooner for a second car. More

Always a great experience at this Subaru. A wonderful experience. Got me in and out within a hour. Everyone was very nice and helpful. The place was very clean. I was very happy with overall A wonderful experience. Got me in and out within a hour. Everyone was very nice and helpful. The place was very clean. I was very happy with overall experience. More

Great service! Always appreciate the service. Pamela is great to work with. Very trustworthy. Felt like our concerns were address and we weren't upcharged. Thank you Always appreciate the service. Pamela is great to work with. Very trustworthy. Felt like our concerns were address and we weren't upcharged. Thank you! More

Good Experience I needed an annual inspection of my car (2018 Subaru Forester). Mike and the whole team were great. The inspection was scheduled for 7:30 am and I lef I needed an annual inspection of my car (2018 Subaru Forester). Mike and the whole team were great. The inspection was scheduled for 7:30 am and I left by 8:20 am. More

pleasant and professional service Very efficient and professional service. Welcoming and friendly team of employees. Accommodating with time schedule and fully explains work and costs Very efficient and professional service. Welcoming and friendly team of employees. Accommodating with time schedule and fully explains work and costs involved. Would definitely recommend. More

Excellent service Er Peter Marconi provided excellent service and it was third time I’m buying car from him. He is very responsive to customer needs and keeps his word. T Peter Marconi provided excellent service and it was third time I’m buying car from him. He is very responsive to customer needs and keeps his word. Thanks Peter! More

Detailed and thorough. I ordered tires and had them shipped to subaru service . That went smooth . No return shipment or any switch of merchandise. I knew I needed a battery I ordered tires and had them shipped to subaru service . That went smooth . No return shipment or any switch of merchandise. I knew I needed a battery , but they checked it and showed me it was below acceptable margins . Mike went through every line with me on the final invoice . His original estimate was only 52.00 off . Bay Ridge Subaru service center will keep your subaru running better than local mechanics. It will cost a bit , but very worth it . Always polite and ready for business. Bay Ridge Subaru does right by you . More

Promises promises First, I waited 15 minutes for anyone to check me in. When I made the appointment, I specifically stated I needed to wait and only had an hour. When I First, I waited 15 minutes for anyone to check me in. When I made the appointment, I specifically stated I needed to wait and only had an hour. When I arrived, they originally asked that I leave it. I explained that I needed to wait. They said it would be 2 hours minimum. Again, I explained I called and they said a hour. An 1 hour 45 minutes later, my car was ready. Don’t lie to me. I would have made the appointment for another day if I had known it would have been that long. More