Bay Ridge Subaru

Outstanding, knowledgeable service I was there twice recently, once for an oil change and a second time get a trailer hitch installed. Each time, I worked with a different rep, and both I was there twice recently, once for an oil change and a second time get a trailer hitch installed. Each time, I worked with a different rep, and both of them were outstanding, friendly and they really know what they're talking about. More

Folks were nice, helpful and they did a good job on the car! Folks were nice, helpful and they did a good job on the car. Simple and easy. Don't remember the name of the employee but they were all nice and help Folks were nice, helpful and they did a good job on the car. Simple and easy. Don't remember the name of the employee but they were all nice and helpful. More

Oil change All was good and I was out in a fair amount of time. The one thing I noticed was repairs were coming out faster than they could be billed. All was good and I was out in a fair amount of time. The one thing I noticed was repairs were coming out faster than they could be billed. More

Great service rep too expensive Very nice and organized service. Too expensive. I can go almost anywhere and pay less for the dimple service provided. Etc. etc. etc. etc. etc. et Very nice and organized service. Too expensive. I can go almost anywhere and pay less for the dimple service provided. Etc. etc. etc. etc. etc. etc. More

Excellent Customer Service Pamela kept me updated on the repairs that were being done on my car. She was clear and polite. She explained everything I needed to be aware of. Pamela kept me updated on the repairs that were being done on my car. She was clear and polite. She explained everything I needed to be aware of. More

Bayridge Subura Courteous Caring Respectful Professional I give Bayridge Subura Five stars because customer service is priority. The service department is Courteous, Caring, Respectful and Professional. Th I give Bayridge Subura Five stars because customer service is priority. The service department is Courteous, Caring, Respectful and Professional. The Service department is organized my waiting short. I love my Subura Outback and the show room is Stunning. They deserve 10 stars; Bayridge Subura customer service is VIP service. The best. More

Honest employees My car is really old now. Odd things happen...it makes strange noises. I brought it in for oil change and a check-up and turns out, it needed a new My car is really old now. Odd things happen...it makes strange noises. I brought it in for oil change and a check-up and turns out, it needed a new left rear coil spring. Somehow the wrong coil spring was ordered-- the right side, instead of the left. And Michael straighforwardly explained that. No excuses or throwing anyone under the bus- just a plain ole mistake. Though it was in the shop longer than usual, it runs like a new car today! Thank you Service Department at Bay Ridge Subaru! More

Efficient service, but As always, those who work here are pleasant, efficient, and explain everything to the customer. As a customer, one has to assume that you're getting a As always, those who work here are pleasant, efficient, and explain everything to the customer. As a customer, one has to assume that you're getting a decent price, though dealerships are known to charge higher than local service centers. You also have to assume that you're not having unnecessary service done. After years of untrustworthy service at my local Honda dealer, I feel pretty confident in Bay Ridge Subaru. However, it is disappointing that the day after having over $1350 in service, my brake light coincidentally goes out and I have to spend more time and money getting it fixed. More

Good Experience Done professionally. Cost and service explained and options presented. Service center should hurry and finish the renovation. Uncomfortable for Done professionally. Cost and service explained and options presented. Service center should hurry and finish the renovation. Uncomfortable for a very long time. Good experience More

Great service-a lot of follow up calls/emails for comments Bought the car there, and love it. Do all my service there, as I want the dealership to be around ;-) A little too much in the way of asking for c Bought the car there, and love it. Do all my service there, as I want the dealership to be around ;-) A little too much in the way of asking for comments and reviews (at least 3 emails which I answered, and even calls to my cell). Nice people that do good work...but enough Sally Fields More