Bay Ridge Subaru

Good service but takes a long time Pamela who took care of me was very nice and helpful with my questions. My only complaint this time, and other times is that the service takes a long Pamela who took care of me was very nice and helpful with my questions. My only complaint this time, and other times is that the service takes a long time and always longer than the ballpark time given to me. My appointment was at 10:30. I got there at 10:40 and I was given an hour to an hour and a half. I asked if it could take longer given my previous experiences there and was told that yes it could (good thing I asked). The car was ready at 12:45 after I reminded Pamela that I needed to be out no later than 1. All I had done was the state inspection and oil changed in addition to the regular checkup of the car. I didn't need anything done with the tires since I went somewhere else for that based on the time it took to change snow tires the last time I did it at Bay Ridge Subaru. More

Wonderful!!! Bay Ridge Subaru was an absolute delight to deal with on my car repair. The service manager Andrew was helpful and patient. As well as Michael, Alicia Bay Ridge Subaru was an absolute delight to deal with on my car repair. The service manager Andrew was helpful and patient. As well as Michael, Alicia, and Patricia for all of their help. I would recommend my friends here to take care of their Subaru service needs. More

Legacy Recall I was alerted that there was a recall, and was contacted by Subaru to set up appt. I was given an appointment quickly and my issue was resolved quickl I was alerted that there was a recall, and was contacted by Subaru to set up appt. I was given an appointment quickly and my issue was resolved quickly. Pam Morgan my setvice advisor was outstanding. she is knowledgeable and very accommodating. My car was brought in and serviced Pam Morgan very knowledgeable and extremely personable she has handles my service appointments with such ease, it makes me confident that my car will always be in top form. More

Quick and easy I came in for an oil change on Saturday morning. The Staff always friendly and nice. The service was quick and easy. It is much appreciated. I came in for an oil change on Saturday morning. The Staff always friendly and nice. The service was quick and easy. It is much appreciated. More

Joe is a great guy Straight forward easy to deal with. No salesman tactics. He listens to his customer and is very attentive to our needs and isn’t pushy at all. I highl Straight forward easy to deal with. No salesman tactics. He listens to his customer and is very attentive to our needs and isn’t pushy at all. I highly recommend joe for being an all around professional. More

Terrible site, good work and very competent Pamela. Pamela Morgan was excellent. . Service was efficient and quick. The center itself is horrible. Uncomfortable seats. No coffee, tea, amenities. Const Pamela Morgan was excellent. . Service was efficient and quick. The center itself is horrible. Uncomfortable seats. No coffee, tea, amenities. Construction everywhere. Leased my car in July and construction was everywhere, Wh so long? . More

Outstanding Service Best service organization I have ever used in over 60 years of driving. The waiting area while under construction was comfortable and the staff was ou Best service organization I have ever used in over 60 years of driving. The waiting area while under construction was comfortable and the staff was outstanding and kept the customers updated. Simply outstanding. More

Awesome experience My experience here was great. Subaru representatives were clear about everything and my car was ready exactly when they said it would be. I recommend My experience here was great. Subaru representatives were clear about everything and my car was ready exactly when they said it would be. I recommend this Subaru location. Also this location is super dog friendly and have showed great hospitality to me and my dog both times I’ve been here More

Excellent, efficient service! It's such a good feeling knowing you're being taken care of and knowing your car is too! Bay Ridge Subaru doesn't hassle you around. They're friendl It's such a good feeling knowing you're being taken care of and knowing your car is too! Bay Ridge Subaru doesn't hassle you around. They're friendly and they get right to it - ensuring your vehicle is maintained, safe and ready to go. Pamela is just fantastic and it's always a pleasure bringing my car in to her and the experienced mechanics. More

Great service courteous staff I have been going to Bay Ridge Subaru for 18 years plus. Love the staff and their service. Always courteous and caring with respect. I would recommend I have been going to Bay Ridge Subaru for 18 years plus. Love the staff and their service. Always courteous and caring with respect. I would recommend these guys anytime More