Bay Ridge Subaru

Michael was great He was very honest and he was able to get both my cars in for service without waiting all day. He was great and I appreciate it He was very honest and he was able to get both my cars in for service without waiting all day. He was great and I appreciate it More

My third Bay Ridge Subaru I am looking no further for a new car. I am pleased with sales and service staff at Bay Ridge Subaru and will continue to buy cars there. I highly re I am looking no further for a new car. I am pleased with sales and service staff at Bay Ridge Subaru and will continue to buy cars there. I highly recommend. More

Great prices! Straight forward dealings! We dealt with Peter Marconi and he is a pleasure to work with. No dickering back and forth, just a fair price. We got exactly the car we asked for. We dealt with Peter Marconi and he is a pleasure to work with. No dickering back and forth, just a fair price. We got exactly the car we asked for. More

Love the express oil change! Bay Ridge Subaru offers express oil change with no appointment needed and with Saturday hours. This is extremely convenient for folks with weekday wor Bay Ridge Subaru offers express oil change with no appointment needed and with Saturday hours. This is extremely convenient for folks with weekday work hours. Typically, I’m in and out in about a half hour. Staff is friendly and professional. Mike, the manager, runs a great dealership. More

Personable and knowledgeable We bought a Subaru Forester from them about a year ago. The sales rep was very knowledgeable, courteous and conscientious of our individual needs. Eve We bought a Subaru Forester from them about a year ago. The sales rep was very knowledgeable, courteous and conscientious of our individual needs. Even recommended other vehicles if we were undecided about the one we eventually bought. Overall I would recommend this place to any and all people who ask me about it. Thank you very much Bay Ridge Subaru it was a pleasure doing business with you More

very slow Had an appointment, which I was on time for, and just needed a tire replaced (had called ahead, tire was in stock and reserved for me). This job shou Had an appointment, which I was on time for, and just needed a tire replaced (had called ahead, tire was in stock and reserved for me). This job should have taken 30 minutes (and has at other dealerships) but I was there for 2.5 hours with very little updates during my wait. Once completed, the credit card machines were down, causing an additional 30 minute wait before someone gave me a credit card authorization form to fill out by hand. It's too bad as I was hoping to have a Subaru service center I can trust near my apartment. Won't be here again and will take the extra drive to a better place. More

Waiting time and service center coordination weakness Waiting time even a customer have an appointment . Otherwise it is a friendly environment. But service center guys should be friendly and at Waiting time even a customer have an appointment . Otherwise it is a friendly environment. But service center guys should be friendly and at delivery time. More

Good Experience Service department took my vehicle in for a recall job. They were very prompt and courteous. My car was done the next day and I was called as soon as Service department took my vehicle in for a recall job. They were very prompt and courteous. My car was done the next day and I was called as soon as it was done. The service advisor was very nice and even offered to give me a loaner car, Great experience here today! More

Great service Had a leak issue with my outback’s roof. They saw me same day and fixed it first thing the next day. 24 hour turn around. Mark and his team were great Had a leak issue with my outback’s roof. They saw me same day and fixed it first thing the next day. 24 hour turn around. Mark and his team were great. More

Efficient and professional Service was efficient and professional. He greeted me and wrote up the work order in clouding estimated cost. He also provided me with a number to tex Service was efficient and professional. He greeted me and wrote up the work order in clouding estimated cost. He also provided me with a number to text him at while I was waiting. More