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Baxter Ford Papillion
Omaha, NE
139 Reviews
In Omaha, we know that you have a lot going on in your life, and often you need some assistance in finding the right new or used Ford vehicle. If you're already the proud driver of a crossover, SUV or truck, let us help you keep it in the best shape possible with our team of service professionals. With years of training, our technicians are prepared to tackle any issues that arise.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 139 reviews
June 12, 2026
Travis was our service man. He was great, we have had him before and he is very informative and tells us everything we need to know. Great service every time. He was great, we have had him before and he is very informative and tells us everything we need to know. Great service every time. More
by Molly71351
Employees Worked With
Travis
June 02, 2026
Sales staff went above and beyond helping me locate a vehicle, keeping contact to get paperwork and a missing key to me, and helping find a pair of glasses I stupidly forgot in my trade in a week after t vehicle, keeping contact to get paperwork and a missing key to me, and helping find a pair of glasses I stupidly forgot in my trade in a week after the deal. Very easy, smooth, pleasant experience all around! More
by Tucktalbott
Employees Worked With
Anissa Leon, Matt Farrell
April 10, 2026
Working with Anissa at Baxter Ford Papillion made the car buying process simple and easy. Took most of the stress from such a big purchase, one of the smoothest experiences I've had. Definitely recommend wor buying process simple and easy. Took most of the stress from such a big purchase, one of the smoothest experiences I've had. Definitely recommend working with her. More
by cbrown132000
Employees Worked With
Anissa
January 10, 2026
After calling multiple local Ford dealers and getting frustrated with a lack of urgency and bad pricing, working with Tyler Engelbart at Baxter Ford Papillion was a breath of fresh air. He gave me a soli frustrated with a lack of urgency and bad pricing, working with Tyler Engelbart at Baxter Ford Papillion was a breath of fresh air. He gave me a solid, straightforward deal right from the start and made the entire process incredibly easy. I was in and out in about an hour. Highly recommend Tyler and the Baxter Ford Papillion team! More
by Samuel M.
Employees Worked With
Tyler Engelbart
July 10, 2025
After 2 previous purchases, and 18 months of shopping for a Bronco, I returned to Baxter Pap. Mistake. All salesmen are now "sales managers". My 24 year old sales manager told me "Ford doesn't offer Employee a Bronco, I returned to Baxter Pap. Mistake. All salesmen are now "sales managers". My 24 year old sales manager told me "Ford doesn't offer Employee Pricing on the Big Bend. Oh, really? Even the finance "managers" I've worked with before, had better things to do during my 3 visits. The GM never replied to my emails. (so don't ask me to write you again here) My anger is gone, and now I'm just disappointed. But things turned out great. After several emails and a couple phone calls over a 5 hour period, I bought a new 2025 Bronco Big Bend (WITH EMP PRICING) from another dealer in Blair. There, I got the treatment I should have gotten from Baxter Pap. And, saved over $4,000, to boot! Thanks, Blair! More
by Your MAMA
Employees Worked With
GM Mennicuci, Ben, etc.
March 18, 2025
Vinny/Vincent was absolutely wonderful helping my young son at 20 purchasing a vehicle on his own. I couldn't be more grateful! Thank you Vincent! 5 stars all around! son at 20 purchasing a vehicle on his own. I couldn't be more grateful! Thank you Vincent! 5 stars all around! More
by Robyn mckee
Employees Worked With
Vincent
January 20, 2025
My daughter and I decided to continue looking for her first car. We chose Baxter Ford Papillion and we were greeted by Lexi. Lexi listened patiently, understood our needs and produced several great optio first car. We chose Baxter Ford Papillion and we were greeted by Lexi. Lexi listened patiently, understood our needs and produced several great options that were perfect for my daughter. Lexi and her team had my daughter in her first new car in no time, on the coldest day of the year to date. Lexi went above and beyond to find the best fit and the lowest price, and made sure my daughter had a great experience and happy with her new first car. Thank you Lexi for your friendly caring and professional service. I'm sure I'll be back for future needs. More
by Dad
Employees Worked With
Lexi
