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Basney Honda
Mishawaka, IN
2,707 Reviews
Welcome to Basney Honda, Proudly Serving South Bend, Elkhart and Goshen Drivers
In addition to providing the drivers of Mishawaka, Indiana with a cornucopia of new Honda Accord, CR-V, Civic, Odyssey, Pilot vehicles and used cars, we at Basney Honda are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Honda lease and financing experts.
But wait, there's more. After you've left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Honda car share, our Honda Accord, CR-V, Civic, Odyssey and Pilot service technicians are available to carry out your model's routine maintenance needs. Moreover, our comprehensive parts department houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs.
In summary, we at Basney Honda are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 3820 N Grape Rd Mishawaka, Indiana we're happy to continue the conversation and answer any questions.
A Low-Pressure Family Atmosphere
One of our biggest competitive advantages is the low-pressure family atmosphere that our team presents. We are not going to pressure you into buying a vehicle from our showroom lineup or dealer lot; we are going to give you the information you request and help you make an informed decision based on these details. This transparency and customer-first approach differentiates us from commission-obsessed experiences that fail to properly meet the deserving needs of prospective car buyers.
Complimentary Service Benefits and Community Involvement
Our team offers complimentary service benefits to make your routine maintenance and comprehensive repair processes more convenient by design. We have service loaners available upon request, free car washes for the entire time you own the vehicle and a very knowledgeable staff that pays close attention to even the more subtle of details. Basney Honda remains immersed in local charitable events with an aim of making a difference, keeping money in the community by sponsoring local organizations and Charity Golf Scrambles regularly.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Service
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
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Showing 2,707 reviews
November 29, 2022
Brian was great but your $2,000 quote to replace brake pads and rotors and rear calipers on 2011 CRV was outrageously high. I was so put out by the exorbitant quote that I will not do business with you a pads and rotors and rear calipers on 2011 CRV was outrageously high. I was so put out by the exorbitant quote that I will not do business with you again. More
by JIM.WILLIAMS356
Verified CustomerEmployees Worked With
Brian Lynn
November 24, 2022
They did not take care of a problem I alerted them too and did not call me back when I brought the car back and let them know. and did not call me back when I brought the car back and let them know. More
by CJR0
Employees Worked With
November 22, 2022
Had an issue with the alternator/battery. They were able to diagnose and repair the car the same day and did not disrupt our travel plans. Their pricing was very reasonable as well ! They were able to diagnose and repair the car the same day and did not disrupt our travel plans. Their pricing was very reasonable as well ! More
by dan-fontaine
Employees Worked With
Matt Mulstay
November 14, 2022
Staff is friendly and helpful also experienced and knowledgeable. Much appreciated is the laundry list of recommendations for the future and respecting my limited monthly budget. Genuine enthusiasm fo knowledgeable. Much appreciated is the laundry list of recommendations for the future and respecting my limited monthly budget. Genuine enthusiasm for the car was enjoyable. More
by Blue
Employees Worked With
Matt Mulstay, Greg Nicolini
November 14, 2022
Just bought a used vehicle from Basney Honda 2 weeks later the clutch went out you give us a quote for $3200.00 witch you should be paying for selling a vehicle with a bad clutch the vehicle only has 3 later the clutch went out you give us a quote for $3200.00 witch you should be paying for selling a vehicle with a bad clutch the vehicle only has 36000 miles on it More
by shannonrlynn
November 11, 2022
The service staff was very nice and professional and my maintenance was done quickly and efficiently. Thank you. maintenance was done quickly and efficiently. Thank you. More
by slknfm
Employees Worked With
Other Employees :
Don Perkins III, Brian Lynn, Matt Mulstay, Savannah Wiseman, Greg Nicolini
November 05, 2022
I have been dealing with these good folks for years and highly recommend this dealership. highly recommend this dealership. More
by Kathy.Erwin
