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Basney Honda
Mishawaka, IN
2,707 Reviews
Welcome to Basney Honda, Proudly Serving South Bend, Elkhart and Goshen Drivers
In addition to providing the drivers of Mishawaka, Indiana with a cornucopia of new Honda Accord, CR-V, Civic, Odyssey, Pilot vehicles and used cars, we at Basney Honda are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Honda lease and financing experts.
But wait, there's more. After you've left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Honda car share, our Honda Accord, CR-V, Civic, Odyssey and Pilot service technicians are available to carry out your model's routine maintenance needs. Moreover, our comprehensive parts department houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs.
In summary, we at Basney Honda are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 3820 N Grape Rd Mishawaka, Indiana we're happy to continue the conversation and answer any questions.
A Low-Pressure Family Atmosphere
One of our biggest competitive advantages is the low-pressure family atmosphere that our team presents. We are not going to pressure you into buying a vehicle from our showroom lineup or dealer lot; we are going to give you the information you request and help you make an informed decision based on these details. This transparency and customer-first approach differentiates us from commission-obsessed experiences that fail to properly meet the deserving needs of prospective car buyers.
Complimentary Service Benefits and Community Involvement
Our team offers complimentary service benefits to make your routine maintenance and comprehensive repair processes more convenient by design. We have service loaners available upon request, free car washes for the entire time you own the vehicle and a very knowledgeable staff that pays close attention to even the more subtle of details. Basney Honda remains immersed in local charitable events with an aim of making a difference, keeping money in the community by sponsoring local organizations and Charity Golf Scrambles regularly.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Service
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
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Showing 2,707 reviews
February 21, 2023
Greg was a pleasure to work with from my first call, to the pick up of my vehicle. He kept me informed on the issues with my car and got it all completed in a day. I am impressed with the friendless and gr the pick up of my vehicle. He kept me informed on the issues with my car and got it all completed in a day. I am impressed with the friendless and great work every time that I have to take my vehicle in. More
by Taragarcia2020
Verified Customer
February 21, 2023
Leslie's customer service was spectacular and responsive. Definitely a very satisfied out of state purchase and not seeing the vehicle in person. She provided photos and videos to inspect it. The paper Definitely a very satisfied out of state purchase and not seeing the vehicle in person. She provided photos and videos to inspect it. The paperwork and transaction was so easy with their finance department. Vehicle was inspected and serviced by Basney mechanics, so no worries at all. More
by CA Element
February 19, 2023
Everything went very smoothly and, it helps, that we really like our brand new car. really like our brand new car. More
by bolton409
February 19, 2023
Very informative and easy to work with. They kept us updated on all work done. Also what future work may need done They kept us updated on all work done. Also what future work may need done More
by hopeort
February 18, 2023
You NEED to be able to make an appointment for an oil change instead of spending 4 hours in your waiting room. Until then I will likely not return change instead of spending 4 hours in your waiting room. Until then I will likely not return More
by Wally847
Employees Worked With
February 17, 2023
I had a transmission fluid drain and fill done on 2/10. On 2/14 I just happened to look at my bill before filing it away and noticed that I was charged for one 24mm washer and four 18mm washers ($16.88). U On 2/14 I just happened to look at my bill before filing it away and noticed that I was charged for one 24mm washer and four 18mm washers ($16.88). Upon questioning why the additional washers were on my bill I was told that the service manager would call me shortly to correct the overcharge. Today is 2/16 and I have still not been contacted. More
by PKLINE4911
Employees Worked With
Greg Nicolini
February 17, 2023
Like looking at the cars on the cars on the show floor. The new models are nice to look at. The new models are nice to look at. More
by gcsommers
Employees Worked With
February 17, 2023
Always timely, good service. I was asked if I would like the free courtesy wash, however it had not been washed when I picked it up. Slightly disappointed. I was asked if I would like the free courtesy wash, however it had not been washed when I picked it up. Slightly disappointed. More
by Bicguyver
Employees Worked With
Brian Lynn
February 15, 2023
Convenient location, friendly people, needs more trained technicians available so wait times aren’t as long and all recalibrations are completed before the car is returned. technicians available so wait times aren’t as long and all recalibrations are completed before the car is returned. More
by mal2mam
February 15, 2023
They were kind people. Everyone helped me in a timely fashion. I am satisfied with my purchase. Everyone helped me in a timely fashion. I am satisfied with my purchase. More
by braydenbont
