Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Basney Honda
Mishawaka, IN
2,707 Reviews
Welcome to Basney Honda, Proudly Serving South Bend, Elkhart and Goshen Drivers
In addition to providing the drivers of Mishawaka, Indiana with a cornucopia of new Honda Accord, CR-V, Civic, Odyssey, Pilot vehicles and used cars, we at Basney Honda are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Honda lease and financing experts.
But wait, there's more. After you've left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Honda car share, our Honda Accord, CR-V, Civic, Odyssey and Pilot service technicians are available to carry out your model's routine maintenance needs. Moreover, our comprehensive parts department houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs.
In summary, we at Basney Honda are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 3820 N Grape Rd Mishawaka, Indiana we're happy to continue the conversation and answer any questions.
A Low-Pressure Family Atmosphere
One of our biggest competitive advantages is the low-pressure family atmosphere that our team presents. We are not going to pressure you into buying a vehicle from our showroom lineup or dealer lot; we are going to give you the information you request and help you make an informed decision based on these details. This transparency and customer-first approach differentiates us from commission-obsessed experiences that fail to properly meet the deserving needs of prospective car buyers.
Complimentary Service Benefits and Community Involvement
Our team offers complimentary service benefits to make your routine maintenance and comprehensive repair processes more convenient by design. We have service loaners available upon request, free car washes for the entire time you own the vehicle and a very knowledgeable staff that pays close attention to even the more subtle of details. Basney Honda remains immersed in local charitable events with an aim of making a difference, keeping money in the community by sponsoring local organizations and Charity Golf Scrambles regularly.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Service
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,707 reviews
March 02, 2023
This dealership offered quick, knowledgeable, courteous attention from start to finish. They were thorough & professional. attention from start to finish. They were thorough & professional. More
by tamolacey
Verified Customer
March 02, 2023
Our salesman was very helpful and attentive to detail. This has been the 4th car we’ve purchased from the Basney group; they never disappoint. This has been the 4th car we’ve purchased from the Basney group; they never disappoint. More
by nania392
March 01, 2023
Very thorough and friendly. Very helpful with explaining all the features of my new vehicle. Very helpful with explaining all the features of my new vehicle. More
by paula.ferguson1953
March 01, 2023
Overcharged for service AND told wrong price of tires beforehand. Placed 2 brand new tires on front as opposed to rear. Tried to tell me my tires with under 20k miles needed replaced. Left check engine l beforehand. Placed 2 brand new tires on front as opposed to rear. Tried to tell me my tires with under 20k miles needed replaced. Left check engine lights on. Reset oil change reader but didn’t change oil. Have tried to contact multiple times for explanation or refund and no one has gotten back to me. More
by jacob.buczek12
Employees Worked With
Don’t know names
March 01, 2023
Can’t schedule oil change. They have Very slow service. Also not clear on where car is in the process when pitching other needed service They have Very slow service. Also not clear on where car is in the process when pitching other needed service More
by nosraljm
Employees Worked With
February 28, 2023
Overall great service and friendly service advisors! Time to complete service was reasonable and they even squeezed in service for us on our second vehicle in the same day which was super convenient! Time to complete service was reasonable and they even squeezed in service for us on our second vehicle in the same day which was super convenient! Thank your team! More
by john.m.dunham.123
Employees Worked With
Brian Lynn, Greg Nicolini
February 28, 2023
Always helpful and friendly. House even pulled my car under the covered awning because it was pouring rain! Everything was explained thoroughly and to my satisfaction. House even pulled my car under the covered awning because it was pouring rain! Everything was explained thoroughly and to my satisfaction. More
by JLAUCK65
Employees Worked With
Armontae House
February 27, 2023
Broke my brake line when having my car washed there. They did get me right in. Gave me an estimate of.$2607.00. REALLY???? I looked up the parts. There only a few 100.00. so 2300.00 is labor???? How slo They did get me right in. Gave me an estimate of.$2607.00. REALLY???? I looked up the parts. There only a few 100.00. so 2300.00 is labor???? How slow do you work? Then I was called and told you would only charge me 100.00 an hour for labor instead 150.00. Do I look stupid??? Or because I'm senior woman.....Thats why people don't like to service their cars at a dealership. More
by flyerbody54
Employees Worked With
Greg Nicolini
