Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Basney Honda
Mishawaka, IN
2,707 Reviews
Welcome to Basney Honda, Proudly Serving South Bend, Elkhart and Goshen Drivers
In addition to providing the drivers of Mishawaka, Indiana with a cornucopia of new Honda Accord, CR-V, Civic, Odyssey, Pilot vehicles and used cars, we at Basney Honda are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Honda lease and financing experts.
But wait, there's more. After you've left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Honda car share, our Honda Accord, CR-V, Civic, Odyssey and Pilot service technicians are available to carry out your model's routine maintenance needs. Moreover, our comprehensive parts department houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs.
In summary, we at Basney Honda are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 3820 N Grape Rd Mishawaka, Indiana we're happy to continue the conversation and answer any questions.
A Low-Pressure Family Atmosphere
One of our biggest competitive advantages is the low-pressure family atmosphere that our team presents. We are not going to pressure you into buying a vehicle from our showroom lineup or dealer lot; we are going to give you the information you request and help you make an informed decision based on these details. This transparency and customer-first approach differentiates us from commission-obsessed experiences that fail to properly meet the deserving needs of prospective car buyers.
Complimentary Service Benefits and Community Involvement
Our team offers complimentary service benefits to make your routine maintenance and comprehensive repair processes more convenient by design. We have service loaners available upon request, free car washes for the entire time you own the vehicle and a very knowledgeable staff that pays close attention to even the more subtle of details. Basney Honda remains immersed in local charitable events with an aim of making a difference, keeping money in the community by sponsoring local organizations and Charity Golf Scrambles regularly.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Service
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,707 reviews
March 07, 2023
They have been very helpful in taking care of issues with my certified used car. my certified used car. More
by mcbren55
Verified Customer
March 07, 2023
Mr. A. House deserves an A+ for his courteous and thorough attention given me. I appreciate his verbal explanation regarding all servicing performed, as he discussed the entire checkpoint inspection thorough attention given me. I appreciate his verbal explanation regarding all servicing performed, as he discussed the entire checkpoint inspection of my vehicle overall. House knew I had made an on-line 8am appointment. However, FIVE customers arrived AFTER me, and yet, their vehicles were immediately taken directly back for service, while mine sat unmoved for 40 minutes! House apologized, he and offered me a $15 discount, which I was grateful to him. Even though Basney was short-staffed on technicians that morning, your computer system failed to accommodate the customer service schedule. More
by MCLARK2020
Employees Worked With
Armontae House
March 04, 2023
Basney Honda made purchase of my new car very exciting and smooth. I was given very clear along the whole process and I am very happy with their service. Special thanks to Scott who made the Documentation and smooth. I was given very clear along the whole process and I am very happy with their service. Special thanks to Scott who made the Documentation process easily understandable for me and was available to answer my question every time. More
by rrathod
March 03, 2023
Basney is the place to go! The entire experience from start to finish was great and easy on us buyers. I highly recommend Basney when starting the buying process. The entire experience from start to finish was great and easy on us buyers. I highly recommend Basney when starting the buying process. More
by KMM
March 03, 2023
I usually do not go to Dealerships to have my vehicles looked at. Obvious reason, they charge more because they typically or always use OEM parts. Touché! However, I am glad I scheduled a diagnostic test looked at. Obvious reason, they charge more because they typically or always use OEM parts. Touché! However, I am glad I scheduled a diagnostic test with Basney Honda! I had some minor electrical issues (parasitic draw) and they helped me determine what is was very quickly. While charging what I believe to be a reasonable amount of money for their time. Thanks for the car wash too! More
by CKELLE0401
Employees Worked With
Other Employees :
Tech: David H. Thank you for doing the work! , Greg Nicolini
March 03, 2023
Very responsive to my questions and concerns. Nice folks to deal with! Scott is terrific! Nice folks to deal with! Scott is terrific! More
by becroling
March 02, 2023
Nice group of people helped us. I enjoyed the free tank of gas and will love the free car washes! I enjoyed the free tank of gas and will love the free car washes! More
by skent60
Employees Worked With
Other Employees :
Salesman Bryan Smith. 5 star too!
March 02, 2023
Very friendly staff and always accommodating. I love that they still offer free car washes too. I love that they still offer free car washes too. More
by tlccreationsplus
