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Basney Honda
Mishawaka, IN
2,707 Reviews
Welcome to Basney Honda, Proudly Serving South Bend, Elkhart and Goshen Drivers
In addition to providing the drivers of Mishawaka, Indiana with a cornucopia of new Honda Accord, CR-V, Civic, Odyssey, Pilot vehicles and used cars, we at Basney Honda are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Honda lease and financing experts.
But wait, there's more. After you've left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Honda car share, our Honda Accord, CR-V, Civic, Odyssey and Pilot service technicians are available to carry out your model's routine maintenance needs. Moreover, our comprehensive parts department houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs.
In summary, we at Basney Honda are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 3820 N Grape Rd Mishawaka, Indiana we're happy to continue the conversation and answer any questions.
A Low-Pressure Family Atmosphere
One of our biggest competitive advantages is the low-pressure family atmosphere that our team presents. We are not going to pressure you into buying a vehicle from our showroom lineup or dealer lot; we are going to give you the information you request and help you make an informed decision based on these details. This transparency and customer-first approach differentiates us from commission-obsessed experiences that fail to properly meet the deserving needs of prospective car buyers.
Complimentary Service Benefits and Community Involvement
Our team offers complimentary service benefits to make your routine maintenance and comprehensive repair processes more convenient by design. We have service loaners available upon request, free car washes for the entire time you own the vehicle and a very knowledgeable staff that pays close attention to even the more subtle of details. Basney Honda remains immersed in local charitable events with an aim of making a difference, keeping money in the community by sponsoring local organizations and Charity Golf Scrambles regularly.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Service
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
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Showing 2,707 reviews
Verified Customer
March 10, 2023
Everyone was very nice, respectful, & helpful. Had a lite issue w/ the tire pressue light coming on after I left. Easilyvfixed & I learned more about my car. So, it was no big deal. Had a lite issue w/ the tire pressue light coming on after I left. Easilyvfixed & I learned more about my car. So, it was no big deal. More
by wynnefredsmom
March 09, 2023
Scott was great to work with and I’m happy we were able to make a deal together. I appreciate his professionalism and willingness to help out with my deal. I plan on going back for my next! to make a deal together. I appreciate his professionalism and willingness to help out with my deal. I plan on going back for my next! More
by 12steppja
March 09, 2023
Very convenient to drop car off and pick up end of the day. Ride share was great however, difficult to get one early in the morning. Maybe book the night before? Also, Armontae House did a great job of day. Ride share was great however, difficult to get one early in the morning. Maybe book the night before? Also, Armontae House did a great job of ensuring the service order was accurate. More
by JQUINN10
Employees Worked With
Armontae House
March 09, 2023
Everyone was super helpful and attentive. I think Greg deserves some recognition because I haven’t had a customer service experience this good since before Covid. I think Greg deserves some recognition because I haven’t had a customer service experience this good since before Covid. More
by Hursh
March 09, 2023
Austin Aufie was efficient and got me in and out within a reasonable amount of time. reasonable amount of time. More
by JGALLYOT
Employees Worked With
March 09, 2023
When check list shows that all fluids levels were checked and filled, that is always not the case. Windshield wiper fluid has been skipped now two times in a row. Not good. Someone is lazy. and filled, that is always not the case. Windshield wiper fluid has been skipped now two times in a row. Not good. Someone is lazy. More
by KEN-NIFONG
Employees Worked With
March 08, 2023
Great service in the horrible process of buying a car. Never fun spending that much on a car but at least the service is great. Never fun spending that much on a car but at least the service is great. More
by melick77
March 08, 2023
Great customer service. Friendly, efficient, and washed my car at the end. Thank you so much! Friendly, efficient, and washed my car at the end. Thank you so much! More
by amojica1989
Employees Worked With
March 08, 2023
From the very beginning, Scott Allen was friendly and courteous, not pushy. He was helpful and patient. The Finance person was able to get me a deal that was somewhat close to what I wanted even though m courteous, not pushy. He was helpful and patient. The Finance person was able to get me a deal that was somewhat close to what I wanted even though my credit wasn't very good. More
by jovilvr13
