Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Basney Honda
Mishawaka, IN
2,707 Reviews
Welcome to Basney Honda, Proudly Serving South Bend, Elkhart and Goshen Drivers
In addition to providing the drivers of Mishawaka, Indiana with a cornucopia of new Honda Accord, CR-V, Civic, Odyssey, Pilot vehicles and used cars, we at Basney Honda are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Honda lease and financing experts.
But wait, there's more. After you've left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Honda car share, our Honda Accord, CR-V, Civic, Odyssey and Pilot service technicians are available to carry out your model's routine maintenance needs. Moreover, our comprehensive parts department houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs.
In summary, we at Basney Honda are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 3820 N Grape Rd Mishawaka, Indiana we're happy to continue the conversation and answer any questions.
A Low-Pressure Family Atmosphere
One of our biggest competitive advantages is the low-pressure family atmosphere that our team presents. We are not going to pressure you into buying a vehicle from our showroom lineup or dealer lot; we are going to give you the information you request and help you make an informed decision based on these details. This transparency and customer-first approach differentiates us from commission-obsessed experiences that fail to properly meet the deserving needs of prospective car buyers.
Complimentary Service Benefits and Community Involvement
Our team offers complimentary service benefits to make your routine maintenance and comprehensive repair processes more convenient by design. We have service loaners available upon request, free car washes for the entire time you own the vehicle and a very knowledgeable staff that pays close attention to even the more subtle of details. Basney Honda remains immersed in local charitable events with an aim of making a difference, keeping money in the community by sponsoring local organizations and Charity Golf Scrambles regularly.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Service
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,707 reviews
Verified Customer
March 16, 2023
Responsive to my inquiries; friendly personnel; clean facility; good inventory; knowledgeable of product; accommodating of my schedule. facility; good inventory; knowledgeable of product; accommodating of my schedule. More
by tlbond
March 15, 2023
I have always loved Basney. I miss the shuttle service as I have a very very stressful busy job, I got there right at 7 and the Uber never made it but it didn’t matter because t I miss the shuttle service as I have a very very stressful busy job, I got there right at 7 and the Uber never made it but it didn’t matter because they got me in and the oil change done by 7:45, enough time for me to make it to work by 8 am in a snowstorm! Kudos to the Basney Team! More
by NDDOMER1999
March 15, 2023
Greg did an amazing job following up and throughly finding the end result for my issues. I was very impressed and pleased to see Greg’s understanding and urgency to correct my issue and get the car ba finding the end result for my issues. I was very impressed and pleased to see Greg’s understanding and urgency to correct my issue and get the car back to me quickly. 10/10. More
by johnathonsholl
Employees Worked With
Greg Nicolini
March 15, 2023
It was very easy to get my vehicle. They made it very simple and pretty fast. They were all so friendly and help me make my choices and showed me what I wanted They made it very simple and pretty fast. They were all so friendly and help me make my choices and showed me what I wanted More
by Justin Davidson
Employees Worked With
March 15, 2023
I arrived 1 hour early to pick up my car. It was not ready, Ok, my fault. I proceeded to wait for 2 hours. Short staffed. Ok, I get it. Finally given keys to my car. One key was for the wrong It was not ready, Ok, my fault. I proceeded to wait for 2 hours. Short staffed. Ok, I get it. Finally given keys to my car. One key was for the wrong car. Annoying, but not a huge deal. Get the car home, one of the warning lights I asked to have checked went on and has stayed on. Overall, not the most positive experience. Bob was friendly enough to talk with, but bottom line, he forgot that my vehicle was supposed to be ready on Saturday. He thought it was supposed to be Monday. Instead of what I thought was going to be a quick 15 minute pickup ended up being 2 hours of wasted time. More
by caloesch
March 12, 2023
Austin is always pleasant -I’m so glad that some of your people stick around! Thanks also to the parts people! people stick around! Thanks also to the parts people! More
by NANHUSSEY
Employees Worked With
Other Employees :
Parts department manager and the young really skinny guy 😆
March 10, 2023
I find the service department to be very clean, professional, considerate,accommodating, polite and very friendly. Always thinking about the customer and their safety. professional, considerate,accommodating, polite and very friendly. Always thinking about the customer and their safety. More
by mmalec1028
Employees Worked With
Other Employees :
Brian Lynn, Matt Mulstay
