Back

Baron BMW

Merriam, KS

4.6
2,205 Reviews

9010 Shawnee Mission Pkwy

Merriam, KS

66202

Directions

By Type

Showing 2,205 reviews

August 20, 2025

I took my car in for a recall. It was supposed to take four hours end up taking a day and a half. And when I picked up my car, my check engine light was on and car is running rough More

by kishiamccrorey
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matt
Aug 22, 2025 -

Baron BMW responded

I appreciate you taking the time to inform me about your recent experience. I deeply regret any inconvenience you may have encountered, and I would like to make things right and restore your trust as a valued client. Please reach out to me using the contact information provided. Thank you for your feedback, and I’m looking forward to an opportunity to understand more about what took place during your experience. Zach Smith Asst Service Manager zsmith@group1auto.com

August 19, 2025

Great experience having my BMW worked on at Barron BMW. Everything was explained to me, Blake was so helpful and now my car runs better than ever! Ill never take my car to anyone else More

by Sue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake
Aug 22, 2025 -

Baron BMW responded

Hi Sue, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

August 19, 2025

Was able to schedule routine maintenance & a nail in tire quickly while I was out of town & SUV was ready when I returned. Blake answered phone when I called & I appreciated that. Outstanding Service Re More

by Kelly McClelland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake
Aug 20, 2025 -

Baron BMW responded

Hi Kelly, thank you for your kind review; we are happy to pass along your comments to the team here at Baron BMW! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 19, 2025

Our tech Virginia took great care of of our BMW and provided a loaner car during our repair. More

by Bsk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Virginia Mitchell
Aug 20, 2025 -

Baron BMW responded

Hi, we're happy to hear you had such a positive experience with Virginia! Feel free to reach out to us if you need anything. Have a wonderful day.

August 18, 2025

Excellent customer service. Andrew and Virginia were very helpful during visit. Hit in and out quickly. More

by Pebbs1067
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
Aug 21, 2025 -

Baron BMW responded

Hi, thank you for your kind review; we are happy to pass along your comments to Andrew and Virginia here at Baron BMW! Thank you again, and have a fantastic day!

August 17, 2025

Fast friendly and thorough service. Found an additional problem for future service attention. They also cleaned and vacuumed my car. They have complimentary beverages and snacks availab More

by Mr J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew
Aug 17, 2025 -

Baron BMW responded

Hello, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 15, 2025

My advisor was excellent and made sure I was completely taken care of and even provided a Lyft! More

by rachel.james02
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clinton Wong
Aug 17, 2025 -

Baron BMW responded

Hi, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 15, 2025

Baron BMW has a beautiful and clean facility coupled with top notch service advisors and technicians. More

by marjigehr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
Aug 17, 2025 -

Baron BMW responded

Hi, we really appreciate your positive review! Please don't hesitate to reach out if there's anything additional we can do for you.

August 15, 2025

I have found John and crew to be very helpful through true deal. I purchased site unseen and they were quick to respond with pics and videos. Would highly recommend the dealership. More

by David
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
John was our sales person- excellent!
Aug 17, 2025 -

Baron BMW responded

Hi David, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 13, 2025

Brayden Pickworth was our salesperson and he was awesome (5 out 5). The person that did the paperwork and tried to sell us extended coverage was unfortunately below average (2 out of 5). Also, the dealersh More

by Greg Smart
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Brayden Pickworth, I don’t remember the persons name that handled our paperwork and tried to sell us extended coverages.
Aug 16, 2025 -

Baron BMW responded

Thank you for your feedback! We are thrilled to hear that Brayden provided an awesome experience during your visit. We apologize that the extended coverage and parking did not meet your expectations, and we will take your comments into consideration for future improvements. We look forward to serving you again in the future. Thank you for choosing our dealership! Baron BMW Team

...
31
...