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Baron BMW

Merriam, KS

4.6
2,205 Reviews

9010 Shawnee Mission Pkwy

Merriam, KS

66202

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Showing 2,205 reviews

August 30, 2025

The service personnel was professional and a pleasure to converse with . I look forward to having all my services done at Baron. More

by jsharryman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clinton Wong
Sep 03, 2025 -

Baron BMW responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

August 29, 2025

This was my second time visiting the dealership and the second time I had excellent service and was able to get in when I requested More

by sheila.g
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris, Blake
Sep 02, 2025 -

Baron BMW responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

August 28, 2025

Santiago was terrific. He took good care to ensure our used car purchase was the best ever by going beyond to ensure the car was fixed up to virtually a completely new stat More

by Tmoklestad
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Santiago
Aug 30, 2025 -

Baron BMW responded

Hi, we're happy you found our staff to be so supportive during your experience here at Baron BMW. Please don't hesitate to reach out if there's anything additional we can do for you.

August 27, 2025

Great service and great customer service. Clean facilities bathrooms clean. Not a bad wait. Thank you More

by girltalk4me2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Number 4
Aug 30, 2025 -

Baron BMW responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

August 26, 2025

Best experience I have ever had at a dealership, from service to sales. Joe and Clifton in service took care of all my service needs and got me back on the road in no time and JT in sales was patient and More

by Sherry Dark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Hartigan, Clifton Wong, Joshua Thomas
Aug 28, 2025 -

Baron BMW responded

Hi Sherry, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

August 25, 2025

Service department is fast and friendly, and the video review for inspections is pretty helpful. More

by Jaybird
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Cannon
Aug 27, 2025 -

Baron BMW responded

Hello, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

August 24, 2025

Giusepoe Baldin was my salesperson and I can honestly say he was the most honest, punctual, and responsive person I've dealt with in my dozen or so car purchase over the last couple decades. Any text, email More

by TZSMITH
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Giusepoe Baldin
Aug 26, 2025 -

Baron BMW responded

Hi, we're happy you found our staff to be so supportive during your experience here at Baron BMW. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 20, 2025

Craziest experience I’ve ever delt with, so drive down 70 miles to look at a Yukon xl they had, would not negotiate at all, so I caved agreed to pay what they proposed, went through the whole process of gett More

by brandoncorderman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ryan & Brandon shannon
Aug 23, 2025 -

Baron BMW responded

Thank you for your review. The bank you wanted to use, Postal Credit Union, is actually the reason for the policy of holding outside lenders checks until they clear our bank. In less than 90 days we received 3 checks from Postal that did not clear and it took months for them to provide the funds, all on separate clients. This is the only bank in the metro we do not accept funds from. CUDL (Credit Union Direct Lending) also removed them from their network for failure to pay. We apologize you were caught in the middle but please understand we cannot deliver vehicles without payment and checks from Postal Credit Union historically are not valid forms of payment. We did offer a discount to try to offset any inconvenience, but you declined. There are hundreds if not thousands of lenders in the area we will gladly take funds from but we cannot accept funds from a bank we don't think intends to pay. While we 100% are confident your funds are valid, we have no confidence in Postal Credit Union. If you would like to explore payment with any other bank, whether it is inhouse or not inhouse, please feel free to reach out. Thank you for considering Baron and we do apologize for any inconvenience. If we had been aware of your intention to use Postal prior to your trip, we would have immediately informed you. Thank you--Brandon Shannon General Sales Manager

Aug 23, 2025 -

brandoncorderman responded

WRONG, no discount was ever offered, I was actually told by Ryan the salesman that the only way they would even negotiate value of my trade or price of the Yukon was if I financed through your dealership! So everyone reading these generic responses don’t believe a word of it, that’s not even the name of my credit union, they can say whatever they want but read plenty of the reviews on this place before doing any business with them, they are a shotty sleezeball dealership. I’ve already submitted all my text conversations to bmw to have their dealership reviewed. BMW should be ashamed to be associated with these slimeballs

August 20, 2025

I was in and out in 15 minutes which I appreciated. My service guy rolled down the windows to cool down the inside of the car before I got in. On a 95 degree day I much appreciated that. More

by Anne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dale Wicham
Aug 21, 2025 -

Baron BMW responded

Hi Anne, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 20, 2025

Bought my x4 from KC South because of the saleswoman’s demeanor and stayed there because of my service advisor Clinton Wong. So when he told me he was working at Baron now, I don’t need to drive to South More

by Dorothy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clinton Wong
Aug 22, 2025 -

Baron BMW responded

Hi Dorothy, we are very happy to have provided you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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