Baron BMW

My service experience was exceptional. I dropped off and picked up a loaner in under 15 minutes. My car was ready a few hours later and again, had a quick and easy experience. picked up a loaner in under 15 minutes. My car was ready a few hours later and again, had a quick and easy experience. More

Baron BMW did a phenomenal job of exceeding my expectations! The loaner car was great! The work was done to satisfaction and done on time. expectations! The loaner car was great! The work was done to satisfaction and done on time. More

Great, genuine service. Kept me up to date on all things. Would highly recommend to friend and would be happy to go back if need be. Would highly recommend to friend and would be happy to go back if need be. More

Great. Dante was very professional. Probably one of the best Sales person I have dealt with. Very pleased with the purchase and my car. Would definitely recommend. best Sales person I have dealt with. Very pleased with the purchase and my car. Would definitely recommend. More

No hassle nor no pressure and provided an exceptional interest rate for someone with just a fair credit score. The salesman Rayan Awad was very professional in the way he handled business and the credit interest rate for someone with just a fair credit score. The salesman Rayan Awad was very professional in the way he handled business and the credit manager was just as good with me handling business More

Service department is first class all the way through the repair process. Service advisor kept us promptly informed of time frame of services as well as associated charges. Baron BMW Service is a first class repair process. Service advisor kept us promptly informed of time frame of services as well as associated charges. Baron BMW Service is a first class operation More

Randy helped me out on this visit. He was always friendly and made sure to keep me up to speed on all the details. He helped get things fixed under the warranties and went above and beyond to make sure every and made sure to keep me up to speed on all the details. He helped get things fixed under the warranties and went above and beyond to make sure everything was right by keeping my car longer to do so. Just wish the parts were a little cheaper, but then again who doesn’t. Top notch service all around. More

Bad communication, parts not in though told they were. I needed to have my windshield replaced. Called in and then they texted me the quote. Told me all parts were in, so when could I come in - I offered t I needed to have my windshield replaced. Called in and then they texted me the quote. Told me all parts were in, so when could I come in - I offered the next day, but they pushed it to Monday and to be there as close to 7 a.m. as possible. Car was there at 7 a.m. Car would be ready Tuesday morning. When I heard nothing by Tuesday afternoon, I texted. Missing a part and it might be shipped that night. Wednesday, crickets. I finally texted at 1:00 on Wednesday asking if the parts were in and if not, could I come get my car until they are. Parts were in, but no technician to install it. Finally Thursday at noon, I get a text that it is finished, but needs to sit until 3:00 before I can pick it up. In addition, I have asked repeatedly for them to address me in the texts and email since it is my car, my number and my email. Have been told they would change it, but I still get the texts to my husband - who drives an Audi. His service doesn't take this long, maybe I should have bought the Audi and they would probably address me by name, not his. More

Very efficient today and my consultant, Jason was very helpful and courteous. The service is very expensive but it is important to me to have quality service. helpful and courteous. The service is very expensive but it is important to me to have quality service. More

John Naegele and Michael Matson created a dynamic sales/finance team. They were tenacious in their effort to provide an indelible, comfortable and rewarding experience. I will undoubtedly recommend o sales/finance team. They were tenacious in their effort to provide an indelible, comfortable and rewarding experience. I will undoubtedly recommend other potential customers to these gentlemen as well as Baron BMW in general. Sincerely, Lamont Hale aka “A Happy Customer” More