Barnett Chrysler Dodge Jeep Ram
White Bear Lake, MN
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Staff here spent significant time ripping on competitors and disparaging them. While this may or may not have been true, I never feel good when I'm being sold into buying from someone for MORE money based and disparaging them. While this may or may not have been true, I never feel good when I'm being sold into buying from someone for MORE money based on their saying that the person offering the better deals are LIARS. So we did the due diligence and went down to visit a dealership an hour away (New Prague Auto Group) who had a similar minivan for sale. Turns out that they WERE telling us the truth. the deal WAS good and we got it done. We saved thousands of dollars going with NPAG over Barnett. We live locally and it was a tough decision - we like to buy local and be loyal customers. But the vibe was bad from the beginning and we felt like they were holding something back from us. We didn't leave the place with a good feeling - unsure we will ever go back. -- Dave in White Bear Lake More
REAL BAD SALES MANAGER (KEN ROUGNES) REFUSE TO GIVE ME HIS CARD EVEN , TURNED HIS BACK ON ME IN HIS OFFICE, IN FRONT OF FELLOW SALE'S STAFF, LOL AND THEY CALL HIM A SALE'S MANAGER. I WOUL'NT LET HIM MANAG HIS CARD EVEN , TURNED HIS BACK ON ME IN HIS OFFICE, IN FRONT OF FELLOW SALE'S STAFF, LOL AND THEY CALL HIM A SALE'S MANAGER. I WOUL'NT LET HIM MANAGE HOT WHEEL'S IN A GARAGE SALE! More
I was pleased with the overall experience in purchasing a new car at Barnett Chrysler Jeep Kia. This is my second purchase at this dealership and I would recommend it to others. I received a fair price for new car at Barnett Chrysler Jeep Kia. This is my second purchase at this dealership and I would recommend it to others. I received a fair price for my trade-in. The sales person (Rick Sorenson) knew the product, communicated clearly, and the process was completed quickly and professionally. I am absolutely please with my new purchase. More
Family looked at several options for SUV, towing and varied drivers. As Jeep owner many vehicles/states ago, pursued a few test drives with pleasant sales consultants, knowledgeable interactions in back varied drivers. As Jeep owner many vehicles/states ago, pursued a few test drives with pleasant sales consultants, knowledgeable interactions in back and forth e-mails, and ultimate purchase. Content that best vehicle for our dollar was secured, encounters with decent personnel in nearby dealer to service. Color model located beyond cities, no big deal with Barnett, took time and patience to follow through on every detail. Will look forward to years of similarly straightforward, professional dealings. More
The new Town & Country price required some negotiating, but we feel the final price was the same or better than what other dealers had offered. Foremost, we appreciated their honesty and negotiating, but we feel the final price was the same or better than what other dealers had offered. Foremost, we appreciated their honesty and their low pressure sales approach. They didn't say things just to make a sale or promise things that they couldn't deliver. We ordered a unique feature (more comfortable second row seats), and the car salesperson got the answers we needed and didn't simply tell us what we wanted to hear. We really appreciated the new car expedited delivery. We needed a new car to go on an extended driving vacation, and we had delayed our car purchase decision to just nine weeks before the trip. When we couldn't find exactly what we wanted through a local search of available new cars, we were concerned that we wouldn't be able to order exactly what we wanted from the factory and have it delivered prior to our trip. The salespeople said that they couldn't make any promises, but through their own experience, they gave us an honest probability of getting it delivered prior to our trip. Even though there was some risk of not getting it on-time, we ordered the new car. The dealer apparently made an extra effort to get the car expedited through manufacturing. We received updates on the manufacturing status from Chrysler, and as it turned-out, we got our new car in less than five weeks. We were very impressed with the response of the dealer and Chrysler in getting us the car we wanted in plenty of time before our vacation. All of the salespeople and associates were very professional. They reviewed all of the new features on the Town & Country when we picked it up. They even helped pair our cell phones to the car system. All the salespeople and associates were also very friendly. Our primary salesperson even recommended places to eat on our vacation. We would definitely buy a car through this dealer in the future. More
Everyone was terrific and I could not be happier with my purchase. I actually stopped in Bloomington first because it is closer to where I live. But when it became obvious to me that I was being perce purchase. I actually stopped in Bloomington first because it is closer to where I live. But when it became obvious to me that I was being perceived as a bother, I left there and came home to Hiway 61 and Barnett Chrysler Jeep Dodge Kia where I was treated like a valued customer. Thanks, Al! John More
I have been looking for a Jeep Wrangler within a certain price range and actually was able to find it here at Barnett of White Bear. The service i received was impeckable and the courtesy i received from al price range and actually was able to find it here at Barnett of White Bear. The service i received was impeckable and the courtesy i received from all involved with the transaction was impressive. I am now a Very Happy Owner and would definitely come back again in the future. Thanks again to all involved in this very painless ordeal. Michael S xx Paul, MN More
Everyone made you feel welcome, the owners, the salesman and the finance man. They got me exactly the jeep I wanted with no fuss or pressure.Everyone knew what they were doing and I feel the process took a and the finance man. They got me exactly the jeep I wanted with no fuss or pressure.Everyone knew what they were doing and I feel the process took a reasonable amount of time. They got me a better loan than my pre-qualified one from Capitol One. I had a good time,it is an excellent dealership. More
I was interested in a Chrysler Town & Country Van, had looked at used vehicles and decided that the difference in price between new and used was not that great. I had thought of getting a 2011, but had looked at used vehicles and decided that the difference in price between new and used was not that great. I had thought of getting a 2011, but the choice of color was very limited. While working with Sara Wienke she was extremely helpful in our choice of a 2012 that my wife and I liked at an affordable price. More
