Banister Ford of Marlow Heights

He did an excellent job communicating with me about my vehicle. Everything turn out perfect. vehicle. Everything turn out perfect. More

Chris customer service was excellent. Communicated with me all the way during the repair process. Communicated with me all the way during the repair process. More

The appointment was a breeze to schedule, the office were immaculate and the service was timely and excellent. I hope this stays their standard! immaculate and the service was timely and excellent. I hope this stays their standard! More

I was glad for the work but was told conflicting information about service time which made me question price. information about service time which made me question price. More

Getting an appointment was easy. Dropping the car off was easy. They serviced the car and washed the car. It it was ready to go. Dropping the car off was easy. They serviced the car and washed the car. It it was ready to go. More

Christopher and Bryant were very courteous but the service completed did not resolve the problem. I just feel the diagnosed problem could have been accomplished before the other work was done. I feel service completed did not resolve the problem. I just feel the diagnosed problem could have been accomplished before the other work was done. I feel I was charged for something that did not fix the problem. More

Service wasn’t too great day to even check everything. Normally when I go to the Ford dealers, they do an inspection on the truck and they give me a sheet of how everything is in the truck. Normally when I go to the Ford dealers, they do an inspection on the truck and they give me a sheet of how everything is in the truck. More

Davonte was very courteous and helpful. He was patient in explaining everything to me each step of the way and informative. He told me what would be needed and what to expect on my next vis He was patient in explaining everything to me each step of the way and informative. He told me what would be needed and what to expect on my next visit. My only complaint, for lack of a better word, is that I am enrolled in the VIP program and did not get my car wash. I did not bring it to Davonte’s attention, however, as I had to pick my son up from school and was not sure if it would be completed in enough time. More

The presentation/layout of the showroom was appealing. Excellent and quick response from staff in assisting me. Evelyn Betancourt has a professional demeanor very assuring and confident that I would recei Excellent and quick response from staff in assisting me. Evelyn Betancourt has a professional demeanor very assuring and confident that I would receive a vehicle. My experience was excellence. I would recommend that a follow up call be given to clients by leasing consultant. That little touch would seal the deal causing clients to more than likely to be advertisers of your business. More

Had a oil change and had the car back and was leaving in less than one hour. Fantastic! less than one hour. Fantastic! More