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Banister Ford of Marlow Heights
Marlow Heights, MD
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1,470 Reviews of Banister Ford of Marlow Heights
This is the second Ford vehicle I've purchased with Evelyn Beancourt's assistance. She ALWAYS makes what can be a confusing process, straightforward AND streamlined. Evelyn Beancourt's assistance. She ALWAYS makes what can be a confusing process, straightforward AND streamlined. More
I got my car evaluated two weeks ago to fix a transmission issue and Carlos said he would call me back when the parts arrived. Now I had had to call and apparently there is no record of this in t transmission issue and Carlos said he would call me back when the parts arrived. Now I had had to call and apparently there is no record of this in the system and Carlos forgot what he told me. Further, the technician I was told that handled the car is in Florida and can’t be reached so I’m stuck worrying if my transmission is going to fail. The only remedy offered after several calls was to bring the car back after the holidays and start all over again. Very unprofessional More
Mr. Anthony and Ms. Evelyn displayed outstanding consumer service throughout the entire process. I am thrilled I chose Banister Ford. service throughout the entire process. I am thrilled I chose Banister Ford. More
Chris was very pleasant and helpful when assisting me with my vehicle. He went the extra mile to resolve my problems. He is an asset to your organization. with my vehicle. He went the extra mile to resolve my problems. He is an asset to your organization. More
Service was good and fast. That was the quickest service I’ve ever had there. And I like the text notification that was sent to me when my service was complete. That was the quickest service I’ve ever had there. And I like the text notification that was sent to me when my service was complete. More